Appliances in Collingwood, ON

“I ordered the wrong washer and dryer combo online. I was fortunate to get Jeannine on the phone who found for me a stackable washer and dryer combo at almost the same price as the non stackable I ordered mistakenly. She provided excellent customer service.. Thank you Jeannine!”

“Bought a Cana-Vac 700 (central vac) from them and was installed last week. Quality vacuum, parts, and service. They were prompt and detailed from first contact, whether it was email or phone. Answered all my questions and offered fair pricing. Initial quote/consultation was free, thorough, and they had availability when I was ready to proceed. My system was ordered and installed in about a week. Can't recommend them enough!”

“We were referred by a family friend to Michael C. at the Collingwood Leon’s when it came time to furnish our cottage in Meaford. Upon meeting Michael, we instantly hit it off and he was honest and candid in every question we had. He listened to any concern we had (even the ones asked by my kids) and didn’t try to sell us something we didn’t need. If it was something we didn’t like, he didn’t push. He helped us narrow the list and started us showing all the options that met our criteria. He would demonstrate the versatility of the products, and when we had the rare question that he couldn’t answer – he would quickly go and do the research to get is the info. We picked out several products and he made sure to get us the very best price for everything combined. We would come in a few times after that, and we added a bit more to the order. Michael still managed to get us a great price, and coordinate the delivery with the existing order. After making our deposit, Michael made sure to keep in touch with us and give us updates.As we got closer to the delivery date, we went in to look at getting a TV. Michael wasn’t there and the rest of the team was just as good. We asked about our existing order, and there was an issue with what was expected with the delivery. The manager, Scott R. called us personally told us that one of the beds were damaged at the warehouse. While we knew this was not their fault, we told Scott that this caused us an issue because it meant we were without sleeping arrangements. Scott was proactive enough to already have a solution to deliver a temporary bed frame along with the rest of the sets, so that my son would have a place to sleep. We really appreciated the fact that Scott had a solution!The delivery date came, and there were a lot of different pieces that came in the truck and they did the move and set up. While the delivery guys were bringing things in, they had no problem pausing to move the truck to make sure any neighbours could easily get out their own cars when needed. During the delivery there was one nightstand that was damaged in the back. The delivery guys understood that we did not want to accept that piece, and did not try to force it on us. They took it back without any dispute. Unfortunately, the delivery guys damaged one of the walls and so we took pictures (and so did the delivery guys). We got in touch with the appropriate department and we were told of the process to make a claim on the repair. Once we provided the needed info, Nikita L was quick to respond and to address the matter to our complete satisfaction.We are now awaiting the delivery of the replacement nightstand and the permanent bedframe in the coming weeks. We also have been compensated for the damage to the wall. The experience at Leon’s Collingwood has been exemplary from Day 1 and they have taken care of us like we were VIP customers. They have shown that they want us to be satisfied with our purchases and we have definitely become long-term customers. Leon’s Collingwood is now our first stop for any purchases!”