The Brick has been a trusted name in Canadian home furnishings since 1971, with over 200 stores across the country. Customers praise the company's friendly, professional staff and great prices on high-quality furniture, mattresses, appliances, and electronics. Delivery drivers are described as courteous, punctual, and knowledgeable. Many reviewers highlight positive experiences at The Brick's Collingwood and Calgary locations. Staff members like Jeannine and Shawn C. are singled out for their excellent customer service, product knowledge, and ability to find the lowest prices. The company's pickup and delivery services also receive high marks for speed and reliability. While the policy of requiring customers to bag old mattresses before disposal has created some logistical challenges, The Brick staff have gone above and beyond to assist, even making special trips to help customers. Overall, The Brick is lauded for its commitment to providing a pleasant shopping experience and delivering the products Canadians need to furnish their homes.
10/10 recommend! Their two delivery guys in collingwood are fantastic. Super kind, down to earth and go above and beyond! So thankful!
February 2026
My experience at the Brick Collingwood was exceptional. Shannon was absolutely amazing. She was very informative and super helpful with all suggestions from Livingroom to Bedroom. Shannon made things easy for me to understand and made my decision making very pleasant.
February 2026
Sales rep was knowledgeable, friendly and there was no pressure.
