Cell Phone Stores in Collingwood, ON

“I had a great experience with Ashley and Josh at the Rogers store in Collingwood. I went in to upgrade both my phone and my wife’s, and we left with exactly what we wanted. They truly went above and beyond making sure we were on the best plans Rogers could offer and clearly walking us through all the details so there were no misunderstandings.

While we didn’t work directly with the other staff, everyone in the store seemed engaged, friendly, and eager to help. It’s not always easy to find great customer service these days, but this team absolutely delivers.”

“I’ve been with Bell for approximately 15 years and recently decided to switch to TELUS after being offered a better deal over the phone. Initially, everything seemed great, but unfortunately my order was cancelled by the fraud department without any communication. I waited over a week for my three new phones before finally calling to follow up, only to discover what had happened.

Even after providing all the required information, another week went by with no resolution, so I decided to visit a TELUS store for help.

This is where Jazz completely turned my one-star experience into a five-star one. She was pleasant, empathetic, and incredibly helpful. Over the course of two days, she followed up multiple times with her contact and ensured everything was resolved. Shortly after, my three phones were ready for pickup at her store.

Thank you, Jazz, for your outstanding service. I was very close to walking away and going back to Bell, but your dedication made all the difference.”

“I don’t know what branch or where he works but today on March 4 , 2026 I have received exceptional service from man by the name of Mohamed (like the boxer ) and did a great job of answering my questions. Will definitely using and referring other to bell Canada”