TELUS
Electronics,
Cell Phone Stores,
Internet Service ProvidersHours:
99 Balsam St UNIT J4, Collingwood ON L9Y 3Y6 Hours
About TELUS
TELUS is highly praised for its friendly and helpful staff, with many reviews highlighting the exceptional customer service provided by employees like Jazz and Jim. Customers appreciate staff members who listen carefully to their needs, help select the right phones and plans, and make the shopping experience smooth and enjoyable. Jazz, in particular, receives frequent praise for her patience, knowledge, and ability to turn around a customer’s day. The staff is described as knowledgeable, helpful, and friendly, creating a welcoming environment. However, there is a mention of a less positive experience where a staff member was less attentive and not as accommodating, leading a customer to seek service elsewhere. Overall, TELUS is seen as a great place with a team dedicated to assisting customers and making their visits pleasant, especially when asking for staff like Jazz and Jim.
Most Recent Reviews
March 2026
Jazz was absolutely amazing! Very knowledgeable and saved us loads on our accounts!
March 2026
Daniel was super helpful and knowledgeable! I brought my phone in for the bring it back program, upgraded and transferred everything at once. He even put my new screen protector on (something I am terrible at). Pleasant. Easy. 5/5.
March 2026
Jazz has been exceptional at taking care of our family.
Attentive, knowledgeable and most pleasant.
More Comments(69)
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