The UPS Store
Shipping Centers,
Printing ServicesHours:
115 First St #4, Collingwood ON L9Y 4W3 Hours
About The UPS Store
The UPS Store in Collingwood receives consistently excellent reviews for its exceptional customer service. Customers describe the staff as friendly, knowledgeable, efficient, incredibly kind, helpful, and phenomenal. They frequently go above and beyond to assist with a variety of needs, including returns, shipping packages, and passport photos. Staff are noted for making complex or confusing tasks easy, assisting efficiently even when customers are in a rush, and providing respectful and considerate service. Specific examples include repackaging items to save a customer money on shipping and ensuring packages are secure and safe. The experiences are described as great, unexpectedly pleasant, brilliant, and a 10/10 for both experience and customer service. Many customers express high satisfaction, stating they are consistently happy and will return for future business needs.
Most Recent Reviews
February 2026
As a local real estate agent , I use the UPS Store in Collingwood for my business needs and have always had a great experience. The staff is friendly, knowledgeable, and very efficient. I’m consistently happy with their service.
November 2025
I Went in with a return and was a little confused on what I was doing but their worker Paula went absolutely above and beyond with helping me and made it so easy!! Need more workers like her around here!!
November 2025
The very best in customer service. Paula was a huge help! Thanks UPS Collingwood!
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