Cornwall Mitsubishi is highly praised for its exceptional customer service and trustworthy staff. Customers have consistently reported positive experiences from the moment they arrive, whether for service or purchasing a vehicle. The service team, especially staff members like Dan, is known for being friendly, honest, and efficient. Customers appreciate how their concerns are addressed, and they are kept well-informed throughout the process, including updates on schedule, costs, and completion dates. Many mention that staff members take customer service seriously and are genuine in their approach. Even out-of-town clients have shown loyalty, traveling from distant locations like Montreal or even out of province to get their cars serviced by Cornwall Mitsubishi, citing the quality of care and the honest advice they receive. The sales team, including salespeople and the owner’s son, is described as knowledgeable, friendly, and dedicated, making vehicle purchases smooth and enjoyable. Customers are particularly impressed with the honesty and straightforwardness of staff, especially during safety inspections and sales, and appreciate a no-pressure approach. Overall, Cornwall Mitsubishi leaves a strong impression of professionalism, care, and genuine customer service, making it a trusted choice for both vehicle sales and service needs.
I show up out of the blue to get my car saftied because I'm moving from NS. They took me right away and did an oil change at the same time. Fantastic staff, very friendly and extremely efficient. My sincere thanks.
June 2025
Love this place, the staff are excellent and the outlander is amazing
April 2025
We had a great experience with Kristine buying a 2024 Outlander back in November. The post-sale experience at the service department has been equally great as well. Would recommend 👍
