Cornwall Mitsubishi is highly praised for its exceptional customer service and trustworthy staff. Customers have consistently reported positive experiences from the moment they arrive, whether for service or purchasing a vehicle. The service team, especially staff members like Dan, is known for being friendly, honest, and efficient. Customers appreciate how their concerns are addressed, and they are kept well-informed throughout the process, including updates on schedule, costs, and completion dates. Many mention that staff members take customer service seriously and are genuine in their approach. Even out-of-town clients have shown loyalty, traveling from distant locations like Montreal or even out of province to get their cars serviced by Cornwall Mitsubishi, citing the quality of care and the honest advice they receive. The sales team, including salespeople and the owner’s son, is described as knowledgeable, friendly, and dedicated, making vehicle purchases smooth and enjoyable. Customers are particularly impressed with the honesty and straightforwardness of staff, especially during safety inspections and sales, and appreciate a no-pressure approach. Overall, Cornwall Mitsubishi leaves a strong impression of professionalism, care, and genuine customer service, making it a trusted choice for both vehicle sales and service needs.
Thanks to Dan Ford and his team. Great service as always.
May 2026
Best local dealer we have ever dealt with. Awesome service every time we take our vehicle in for routine maintenance. Dan and his crew are phenomenal to deal with. Would recommend Cornwall Mitsubishi without hesitation.
May 2026
By far the best Mitsubishi service center in the area . During an oil change , they took the time to show me and explain their concerns with the car and not pushing on additional services . Amazing service and friendly staff . Will definitely be back .
