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9:30AM - 5PM
70 King St W, Dundas
Banks
9:30AM - 5PM
76 Dundas St E, Dundas
Banks
“The only reason this place gets a 5-star from me is because of Gorete. Great customer service, professionalism and knowledge. I will continue to go here as long as she is the standard!”
10AM - 5PM
21 Stone Church Rd, Ancaster
Banks
“What a wonderful experience I had today. I came in with a large cash deposit for my office, and it was handled with as much speed as possible, and a wonderful smile.”
9:30AM - 5PM
1 King St W, Hamilton
Banks
“Thank you to Jackie, for her customer service. I have been a client here for a number of years. Jackie is friendly, personable and professional! 5 star experience!”
“I have been using this branch since 2019. Staff is always helpful and serve quickly.
I want to mention Maria Lopez she delivers very efficient as she always gives you fast and efficient service.
Only thingI observe sometimes only one teller is at the front and if 2 or three customers are in queue then it takes little longer than expected.”
9:30AM - 5PM
1145 Barton St E, Hamilton
Banks
“Patricia Tortosa helped me with an identity theft and fraud issue and was extremely thorough, patient, kind and considerate. I couldn’t have asked for a better experience. Thank you for making a super stressful situation more manageable!”
“We have a personal account here as well as our DBM Foundation account. I can’t say enough about how accommodating they have been with us over the past 15 years. Shout out to Manager Anna K and Customer Service Representative Ede! Thank you for your continued support & service. We appreciate you always going the extra mile for us!”
9:30AM - 5PM
95 Dundas St E, Waterdown
Banks
“My son and I made an appointment with Paula to make some changes to his accounts. Paula provided excellent service, was professional and very helpful. I highly recommend this branch and Paula! I’ve always had excellent service from everyone at this branch.”
9:30AM - 5PM
2017 Mt Forest Dr, Burlington
Banks
“I cannot speak highly enough about Lori Wright at DUCA Credit Union in Burlington. My mother and I are both long-time investors with DUCA, and recently had the pleasure of meeting Lori in person after my mother first connected with her over the phone. From the very beginning, Lori has gone above and beyond in every way.
She was incredibly patient and kind while assisting my mother—something that gave us both such a sense of comfort and relief. Lori is the kind of person who truly does what she says she will, and follows through with such efficiency and care that it sets a whole new standard for customer service.
She is accommodating, proactive, and genuinely puts the needs of her clients first. It’s rare to find someone in any industry who combines professionalism with such warmth and reliability. Thanks to Lori, My mother and I feel confident and loyal to DUCA.
Lori Wright is a true asset to DUCA Credit Union, and I sincerely hope her leadership team knows just how exceptional she is. She has absolutely earned our trust and appreciation.”
9:30AM - 5PM
304 Dundas St E, Waterdown
Banks
“I'm 76 and bank with CIBC, and have never had any interaction with RBC before. If I ever moved to RBC it would be on on the service I received today from Yagmur at their Waterdown branch. She was so helpful, super professional, and a charming young lady. I hope CIBC hires her lol.”
9:30AM - 5PM
9 Hamilton St N, Waterdown
Banks
“Always have had great help at this location. Very easy and honest. One person in particular was Katharine. She’s always made everything so easy for me and pointed me in the right direction. She helped my wife and I make successful choices in our investments and also helped us in the process of purchasing our first home. She is very professional and knowledgeable and we will always be going to her for her help!”
“Whenever I go into the branch, staff are very helpful and friendly. I also like having the personal assisted teller machine available after hours if I need it. Thanks Josie and team for being so great!”
“went with my neighbour to get advice on a home line of credit. Met with Pam. 1st credit couldn't help but Pam went beyond her duty giving very helpful counsel”
9:30AM - 5PM
21 King St W, Hamilton
Banks
“Opening an account here was an incredibly smooth and comfortable experience. From the moment I walked in, I was greeted by a warm and inviting atmosphere. The staff went above and beyond to make the entire process feel effortless, ensuring that every question I had was answered thoroughly. What really stood out was Adrianne, who made the experience even more memorable. Her professionalism, patience, and genuine kindness made me feel like I was in good hands from start to finish. It’s rare to find such a welcoming and helpful team, and they truly made this process enjoyable.”
“There a guy named Darren at the front desk he went above and beyond for me if you need something done fast and done right he's the one to get it done ✔️”
9:30AM - 5PM
851 Golf Links Rd, Ancaster
Banks
“Given the current political climate it’s difficult to find peace with anxiety all around us and unfortunately this sometimes seeps into our retail culture. I have seen it often and it goes both ways. I am fortunate to have Constanta as my Customer Service Associate at Scotia Bank in Ancaster. Always friendly and approachable, even after serving a rude customer. I appreciate her knowledge and support. Thank you Constanta for your continued customer service.”
9:30AM - 5PM
30 Wilson St W, Ancaster
Banks
Banks
Banks
Banks
Banks
Banks
“I went to the RBC yesterday. This was the first time that I had gone to the bank by myself. I wasn't sure what to expect, but when I sat down with Linda, she instantly made me feel welcome and helped me work through my problem. Thank you so much!”