“I always hit Parkdale HH before I try any other place. Staff are super helpful, you can buy screws/nails/washer etc. by piece instead of a whole package, and if they don't have an item in, they'll order it and call you when it arrives.”
“This place has been here for over 100 years. They have just about everything you can name. If you're looking for an old-school hardware store, this is your destination!”
“I love having a neighborhood hardware store. The staff are all friendly and helpful. They have a wide range of stock in a small footprint of a store. You can check online for availability of items before coming to the store.”
“Love this store! Lots of great deals, including snacks, little knick knacks and everyday household items. The Assistant Manger was very helpful. Very affordable items in stock. Great when you're on a budget.”
“I come here very frequently and this is probably the best Home Depot I’ve been in. The staff are very kind, helpful, and in my experience, competent. Shout out to Chris, who helped me out extensively with a door purchase and is very knowledgeable, Genevieve who brightened my day with ease (I have to ask about your nail tech again, haha) and Svathaam (am I remembering that right?), who clearly earned all his gold stars. Cant wait to learn more names. Love the staff here!”
“What wonderful employees. So kind, humble ,gentle. I bought a Toro snowblower 39109 . Wow. excellent machine. I'm so happy I bought it from that location. They took such good care of me. Tony and OJ and others that I don't know their names. I'd love to support you and buy the stuff that I need from now on there. It's the first time I deal with home hardware. The Lord Jesus bless you all”
“Today I needed some spear parts from plumbing department and some parts from electrical department. I was happy to meet Zoltan who very knowledgeable, professional and efficient helped me to find what I was looking for. Thank you Zoltan !”
“Major props to RONA at this branch. They got what I was looking for despite lots of search in the area as other stores were out of stock.
What else can I say, lots of varieties and options ranging from home renovation appliances, plumbing, carpentry and many more!! Good stuff!”
“Cute store. It's a little small and snug, so you have to get around people in the aisles, but they offer every supply you'd need from appliances, home and garden! The young cashiers are always super friendly too. #ContestEntry”
“I had difficulty understanding why the pipe was leaking but when i asked for help from Eric , he kindly and patiently helped me and educated me un the tools that I needed and immediately after I installed them the leak stopped, he saved the day 🙏🏼”
“My cohorts and I have spent millions here over the past 20 years. I like the crew that works here. Low turn over in the staff. These people have no problem looking after contractors and the average consumer. Well stocked store. Damn good lumber yard. You can order all kinds of custom tiles, fixtures and flooring. They have moved all of the business to the Morrow Street location. Pricing is fair and competitive. You want it, they got it.”
“Excellent customer service! We came in looking for a specific drill set that was on promotion, but the online stock was incorrect and there were none in stock. Arthur and (we forgot to get his name, but I think it was close to a name like Sajar?) were so patient and thorough with their search and ended up finding a solution for us despite the one we came in for being out of stock. Great way to start off my Sunday.”
“A staple for all our home essentials! I wanted to give a special shoutout to Suzanne who was very patient and gave her full attention to us to help sort out our appliance order. Very helpful, kind, and a sweet lady!”
“I went into the store, looking for a couple of pipe fittings for my shower.
The good: parking is abundant, especially on weekends. The store is very well laid out, and it smells good. I thought so, at least...but then again, Iblodebthr smell of hardware stores, it reminds me of growing up
The staff are really nice, too. They're friendly, affable, and look like they're having fun.
However...finding one of those said staff members can be a challenge. I needed someone, but nobody was to be found. I finally found someone after about ten minutes.
Afterwards, it was a great experience. Drew was amazing. He was funny to chat with, and he knew his stuff. As a fellow forklift operator, it was nice to talk about MHE, even though what I needed really had nothing to do with them.
The lack of staff in store could be attributed to the Christmas holiday break, but it would have been nice to find someone quickly.”
“Local hardware so much more helpful and knowledgeable than big warehouse services. Its a pleasure to shop there, little travel time and not wasted time wandering up and down aisles of warehouse big box services”
“I had a great experience at Home Depot thanks to Mikey! He was incredibly friendly, patient, and genuinely happy to help me find exactly what I needed. He took the time to answer my questions and made sure I found the right products without making me feel rushed. It’s not often you come across someone who is so positive and willing to go the extra mile for a customer. Mikey’s excellent customer service made my shopping experience easy and enjoyable. Thank you, Mikey, for all your help I really appreciate it!”
“friendly staff, good customer service-- The agent price matched a product that was out of stock in the store. I was able to go home with the item i wanted to buy. Travelling on a stormy winter evening...Thank you to the agent looking out for customer gratification.”
“We rented a van yesterday. And wow such a great experience. I must say the people in your car and tool rental department are a breath of fresh air. Great job. Love the attitude. Very professional and very friendly.
Thanks
Have a great summer. Keep smiling.
So happy you guys enjoy your job.”
“The Home Depot is a great place to find what you need for home projects. The store is big, with lots of tools, supplies, and paint options. The staff were helpful, especially in the paint department, and made it easier to find the right items. Good place for quick home improvement shopping.”
“Great customer service and products. However, variety is lacking compared to Home Depot.They just added auto shack and a tool rental. It's turning out to be even better.”
“I called Daniel at the PRO desk to get a better understanding of special ordering process.
He was extremely helpful and patient in explaining.”
“My local hardware store. I’ve never left without purchasing something. What I love most, staff is incredibly knowledgeable and willing to help on all levels. Recently purchased paint and supplies. John made it easy and answered all our questions. Suggested some cost efficient options as well. Love this place!”
“I had a wonderful experience with Petrax. Liviu was so helpful and also kind. He took my vision and made it a reality. Him and his team were so easy to work with. Liviu was really communicative and responsive and they also had competitive pricing. Thank you to the Petrax team, would definitely recommend and would use for any future cabinetry needs!”
“For me, communication is very key.. especially for construction. It’s important to get exactly what you wanted as the output. Jerome and team worked very well with me in this area and was very accommodate and provide a great level of expertise. I would contact them again for future projects!”
“I had a good experience on my last visit. A sales associate in the tools department took the time to identify my item and assisted me in locating my required part. This associate is a good example for proper customer service. I will definitely return to Rona and expect to find the same good service.”
“The customer service here is great! I needed some fence boards cut for a backyard project and they were so helpful! The cashier at lumber was really nice and she even chased me down when I forgot to pick up my deck screws. Very helpful and friendly!”
“Nice and always helpful. Agree they hire differently abled folks. The owners seem to be no nonsense but in no way are they rude. Last time I bought some silicone sealer and caulk gun she made sure I knew what I was doing.”
“I’ve dealt with other duvet companies in the past. I’m so happy to find Maholi as it’s local and not far from home. Isabelle has been so helpful and kind and very professional. I bought 2 duvets and I’m back for another summer one. The quality of the duvet is exceptional along with the stitching/boarder and Canadian down clusters, it’s nice and light and silky soft to the touch. I highly recommend Maholi if you are searching for a a great quality duvet that’s made in Canada.”