“I always hit Parkdale HH before I try any other place. Staff are super helpful, you can buy screws/nails/washer etc. by piece instead of a whole package, and if they don't have an item in, they'll order it and call you when it arrives.”
“Been here many times throughout the past year as I just moved into my apartment. Everybody here has been super helpful with various things during each visit and staff are friendly and knowledgeable. 10/10”
“The team at this home hardware is exceptional. Kind, knowledgeable, helpful and willing to answer all sorts of questions that have popped up on my renovation projects. Never pushy about products, just helpful! This is now my default hardware store!”
“I come here very frequently and this is probably the best Home Depot I’ve been in. The staff are very kind, helpful, and in my experience, competent. Shout out to Chris, who helped me out extensively with a door purchase and is very knowledgeable, Genevieve who brightened my day with ease (I have to ask about your nail tech again, haha) and Svathaam (am I remembering that right?), who clearly earned all his gold stars. Cant wait to learn more names. Love the staff here!”
“Cute store. It's a little small and snug, so you have to get around people in the aisles, but they offer every supply you'd need from appliances, home and garden! The young cashiers are always super friendly too. #ContestEntry”
“Best place to buy your lumber and building supplies downtown. Staff are next level with their building knowledge. The yard guys are super quick and friendly 😁”
“Today I needed some spear parts from plumbing department and some parts from electrical department. I was happy to meet Zoltan who very knowledgeable, professional and efficient helped me to find what I was looking for. Thank you Zoltan !”
“A staple for all our home essentials! I wanted to give a special shoutout to Suzanne who was very patient and gave her full attention to us to help sort out our appliance order. Very helpful, kind, and a sweet lady!”
“For me, communication is very key.. especially for construction. It’s important to get exactly what you wanted as the output. Jerome and team worked very well with me in this area and was very accommodate and provide a great level of expertise. I would contact them again for future projects!”
“Excellent customer service! We came in looking for a specific drill set that was on promotion, but the online stock was incorrect and there were none in stock. Arthur and (we forgot to get his name, but I think it was close to a name like Sajar?) were so patient and thorough with their search and ended up finding a solution for us despite the one we came in for being out of stock. Great way to start off my Sunday.”
“I had a great experience at Home Depot thanks to Mikey! He was incredibly friendly, patient, and genuinely happy to help me find exactly what I needed. He took the time to answer my questions and made sure I found the right products without making me feel rushed. It’s not often you come across someone who is so positive and willing to go the extra mile for a customer. Mikey’s excellent customer service made my shopping experience easy and enjoyable. Thank you, Mikey, for all your help I really appreciate it!”
“Just moved here, went to this store. Kevin approached me un-prompted, and offered help.
My glasses being broken, and me not being able to see, he helped me find everything I needed and gave great advice/input.
I 1000% suggest this store, and especially Kevin. He was such a peach.”
“Local hardware so much more helpful and knowledgeable than big warehouse services. Its a pleasure to shop there, little travel time and not wasted time wandering up and down aisles of warehouse big box services”
“Great customer service and products. However, variety is lacking compared to Home Depot.They just added auto shack and a tool rental. It's turning out to be even better.”
“I had a good experience on my last visit. A sales associate in the tools department took the time to identify my item and assisted me in locating my required part. This associate is a good example for proper customer service. I will definitely return to Rona and expect to find the same good service.”
“The Home Depot is a great place to find what you need for home projects. The store is big, with lots of tools, supplies, and paint options. The staff were helpful, especially in the paint department, and made it easier to find the right items. Good place for quick home improvement shopping.”
“I had an outstanding experience with Mikail in the Tool Rental Department at Home Depot. His customer service was exceptional from start to finish. He took the time to patiently explain everything in detail, answered all of my questions, and made sure I fully understood the rental process and how to use the equipment safely.
What impressed me most was his professionalism, respect, and genuine willingness to help.
Home Depot is very fortunate to have an employee like Mikail on their team. He represents the company exceptionally well, and his dedication to customer satisfaction deserves recognition. Thank you, Mikail, for making my experience such a positive one!”
“We rented a van yesterday. And wow such a great experience. I must say the people in your car and tool rental department are a breath of fresh air. Great job. Love the attitude. Very professional and very friendly.
Thanks
Have a great summer. Keep smiling.
So happy you guys enjoy your job.”
“Andreas excellent engagement and familiarity with various areas of store. Help tremendously to find and also choose various items including some suggestions for some potential add ons. Great listener who is also very knowledgable and passionate.
Visit near closing time and some questions arose. Great efficient services by team, including person in building materials section, Kelly, Mea, and Daniel. Strongly recommend.”
“Not a bad selection considering its small footprint and location. I was able to find what was needed, and the staff (especially the elderly gentleman) were helpful.
Thanks”
“This place is fantastic! Quality products, reasonable prices and where they really shine is customer service. Marina answered all my questions before placing my order, had helpful suggestions, and went over and above. Couldn't be more pleased with my purchase. After sale support was superb also, Marina was able to solve a problem I had with ease. Don't waste your time with big-box, this place is where you need to go if you need new door hardware!”