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“I always hit Parkdale HH before I try any other place. Staff are super helpful, you can buy screws/nails/washer etc. by piece instead of a whole package, and if they don't have an item in, they'll order it and call you when it arrives.”
“This place has been here for over 100 years. They have just about everything you can name. If you're looking for an old-school hardware store, this is your destination!”
“I love having a neighborhood hardware store. The staff are all friendly and helpful. They have a wide range of stock in a small footprint of a store. You can check online for availability of items before coming to the store.”
“I come here very frequently and this is probably the best Home Depot I’ve been in. The staff are very kind, helpful, and in my experience, competent. Shout out to Chris, who helped me out extensively with a door purchase and is very knowledgeable, Genevieve who brightened my day with ease (I have to ask about your nail tech again, haha) and Svathaam (am I remembering that right?), who clearly earned all his gold stars. Cant wait to learn more names. Love the staff here!”
“Cute store. It's a little small and snug, so you have to get around people in the aisles, but they offer every supply you'd need from appliances, home and garden! The young cashiers are always super friendly too. #ContestEntry”
“My cohorts and I have spent millions here over the past 20 years. I like the crew that works here. Low turn over in the staff. These people have no problem looking after contractors and the average consumer. Well stocked store. Damn good lumber yard. You can order all kinds of custom tiles, fixtures and flooring. They have moved all of the business to the Morrow Street location. Pricing is fair and competitive. You want it, they got it.”
“Today I needed some spear parts from plumbing department and some parts from electrical department. I was happy to meet Zoltan who very knowledgeable, professional and efficient helped me to find what I was looking for. Thank you Zoltan !”
“For me, communication is very key.. especially for construction. It’s important to get exactly what you wanted as the output. Jerome and team worked very well with me in this area and was very accommodate and provide a great level of expertise. I would contact them again for future projects!”
“Excellent customer service! We came in looking for a specific drill set that was on promotion, but the online stock was incorrect and there were none in stock. Arthur and (we forgot to get his name, but I think it was close to a name like Sajar?) were so patient and thorough with their search and ended up finding a solution for us despite the one we came in for being out of stock. Great way to start off my Sunday.”
“A staple for all our home essentials! I wanted to give a special shoutout to Suzanne who was very patient and gave her full attention to us to help sort out our appliance order. Very helpful, kind, and a sweet lady!”
“Local hardware so much more helpful and knowledgeable than big warehouse services. Its a pleasure to shop there, little travel time and not wasted time wandering up and down aisles of warehouse big box services”
“I had a great experience at Home Depot thanks to Mikey! He was incredibly friendly, patient, and genuinely happy to help me find exactly what I needed. He took the time to answer my questions and made sure I found the right products without making me feel rushed. It’s not often you come across someone who is so positive and willing to go the extra mile for a customer. Mikey’s excellent customer service made my shopping experience easy and enjoyable. Thank you, Mikey, for all your help I really appreciate it!”
“My local hardware store. I’ve never left without purchasing something. What I love most, staff is incredibly knowledgeable and willing to help on all levels. Recently purchased paint and supplies. John made it easy and answered all our questions. Suggested some cost efficient options as well. Love this place!”
“Great customer service and products. However, variety is lacking compared to Home Depot.They just added auto shack and a tool rental. It's turning out to be even better.”
“The Home Depot is a great place to find what you need for home projects. The store is big, with lots of tools, supplies, and paint options. The staff were helpful, especially in the paint department, and made it easier to find the right items. Good place for quick home improvement shopping.”
“I had an outstanding experience with Mikail in the Tool Rental Department at Home Depot. His customer service was exceptional from start to finish. He took the time to patiently explain everything in detail, answered all of my questions, and made sure I fully understood the rental process and how to use the equipment safely.
What impressed me most was his professionalism, respect, and genuine willingness to help.
Home Depot is very fortunate to have an employee like Mikail on their team. He represents the company exceptionally well, and his dedication to customer satisfaction deserves recognition. Thank you, Mikail, for making my experience such a positive one!”
“We rented a van yesterday. And wow such a great experience. I must say the people in your car and tool rental department are a breath of fresh air. Great job. Love the attitude. Very professional and very friendly.
Thanks
Have a great summer. Keep smiling.
So happy you guys enjoy your job.”
“I had a good experience on my last visit. A sales associate in the tools department took the time to identify my item and assisted me in locating my required part. This associate is a good example for proper customer service. I will definitely return to Rona and expect to find the same good service.”
“The customer service here is great! I needed some fence boards cut for a backyard project and they were so helpful! The cashier at lumber was really nice and she even chased me down when I forgot to pick up my deck screws. Very helpful and friendly!”
“Nice and always helpful. Agree they hire differently abled folks. The owners seem to be no nonsense but in no way are they rude. Last time I bought some silicone sealer and caulk gun she made sure I knew what I was doing.”
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“We were having great difficulty finding a replacement for an old exterior door handle that broke. After a few visits and product returns to the big box stores, we visited Toronto Door Hardware today. Mary was incredibly helpful and came up with a solution to our door handle dilemma that works, is attractive looking and was a very reasonable price. I highly recommend this business!”