The pharmacy definitely has terrible service. I called for a refill and they had me on hold for 16 minutes, so I drive there while I'm still on hold. I come in and inform them that I'm still on hold and the lady has mo reaction and doesn't even have the decency to apologize. People today. Wow
September 2023
Overly busy, if your calling in make sure you speak to a pharmacist because the assistants will misadvised you and waste your time. Only bright spot is the pharmacists are nice. Also there's a useless walk-in clinic with consistently over 2h wait times
September 2023
Customers must open the box and check the product!!! I got a used product here. Thank god I checked in the car, and changed it after 10 minutes. Shoppers Drug Mart need to be self-organized instead of doubting customers! Very disappointed as a regular customer.
