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“Better selection of things than Marshalls plaza Dollar Tree and not as busy so it's easier to be in & out of there. Plus you don't feel like your going to constantly be bothered by homeless people unlike the Marshall's plaza or University Plaza Dollar Tree.”
“Found everything needed the sales girl helped me to find everything, checked me out and helped me caring them out for I'm 82 yrs old. Love that store. Great Plaza went to 3 store's and bought things the Buffalo Store bought my Buffalo Sabers cup and shirts 👕 went to Value home center”
“Dollar Tree is the place to go for alot of things, even food products. Varied canned items, veggies, pork'n beans, packaged items, school necessities just as good as the bigger stores, but you don't go broke here. Party supplies, car itmes(oil, mirrors, tire cleaner, air freshener and more, household items and cleaners, crafts supplies, dishes and glassware, paper plates, napkins, candles, holiday and other cards, brooms, mops, toiletries. The list is long. Go ,shop,you won't be sirry”
“I live in the city and work on the Island and let me tell you I'll never ever go to any other dollar tree again. I've been going to this one for about 7 years. They are always stocked full of everything, clean (which is a big thing as most in the city are just nasty), organized, and the staff is helpful and kind.”
“Clean, organized, well maintained and family friendly environment. Great deals on things like house supplies, pet goods, snacks, electronics, clothing and hygiene products. The staff are polite, knowledgeable about their store items and always eager to help!”
“Honestly, the best Family Dollar in the area employees are nice, ready to help, and have friendly conversation with you while checking out. Store is kept clean. So Fresh and So Clean.”
“This place is nicer than the Canadian ones! May 7/15- skipping school to come here for the day is always worth it! Grade 6 best memory was definitely coming across the border and living! My family with my uncle came and I got chocolate!
Edit: sad if this place goes soon”
“This is one of the neatest family dollars. They NEVER have boxes blocking the aisles ..the cashiers are friendly. I will ride past the family dollar down the street from me to go to this location ?”
8AM - 10PM
492 Grant St, Buffalo
Dollar Stores
“I absolutely love, always have and always will love family dollar! Granted some are better than others, but overall rating the entire chain, I give it 8.5 out of 10 maybe even a 9 out of 10. They are wonderful and very decent price if you're on a budget. ?”
“There is a lot of stuff that you would never imagine that they would be just $1 very nice. You will find almost everything you need from normal cold to Garden stuff.”
“Was at this store on 5/4 around 6pm and it was very busy. Patty was very friendly, helpful and quick. She helped me find safety pins that I was searching everywhere for after a long day. After getting in line The line did start to grow a bit because Patty was calling over the loudspeaker for a supervisor or manager named Katelyn. She had to call a few times because she didn’t show up. Most of us customers were really patient and it was okay but what came next shocked us the most. The woman named Katelyn busted from the left yelling very loudly something along the lines why are you bothering me what do you need so badly??? Patty let her know it was for a return and only she could do it. I as a customer felt so bad for Patty as she should not be treated that way, Katelyn literally yelled crossed the store as she was running looking all bothered and upset. Myself and at lest 3 other customers expressed our concerns about how that behavior was unnecessary and that Patty was doing a fantastic job. Patty was amazing and kept her cool and just doing her job with a smile on her face! We need more people like Patty!!”
“Another really close almost everything you need that you might have forgotten at a larger grocery store it has tissue snack candy mint twin pack cupcakes soda and lots more worker are especially friendly try it and see for yourself I think you're be pleased”
“Most Family Dollar stored carry the same products regionally
You can always find most things you may need. Stores are kept clean and aisles are kept clear of product”
“EXTREMELY & ALWAYS WELL STOCKED & ORGANIZED CLEAN ..LOVE SHOPPING HERE BECAUSE I ALWAYS GET ALL I NEED AT ONCE ! I DON'T EVEN BOTHER WITH ANY OTHER DOLLAR STORES NOW !”
“It's a Family Dollar - you get what you expect. However the employees are always kind to me when I go in and the new remodel is very nice. I think having a security guard would benefit other shoppers and the employees. The employees aren't paid enough to deal with sometimes dangerous people coming in and stealing.”
“I like Family Dollar store. I can always find a good bargain there. I usually shop there for household products. They have a nice variety of products from cleaning supplies and paper products to health and beauty items.”
“Neat little place. Despite the name, it's a general goods store, not a dollar store. It's like a downsized grocery store with limited fresh (non-cooled) items. It's great for a quick trip for a common purchases.”
“This is one of the few open after the Blizzard 2022 break-ins. My favorite store for all my family's needs. I look forward to the return of the West Ferry & Forest Avenue locations to reopen in Buffalo, NY.”
“The girl at the front Maddie or Melissa or something I don't know she's always super sweet whenever I walk in I love going to this store would highly highly recommend!”
“I go here all the time because of the prices and they have a lot of things that I always need, and it's close to my house. This is the cleanest and neatest Family Dollar store I've ever been to, but it's still a difficult shopping experience. Forget trying to shop with a shopping cart because you can't make it down half of the aisles because they're clogged with so much stuff and they are so narrow. Also, many times they have only one cashier with an extremely long line at the checkout. But what do you want at these prices? To me it's worth going there just for the convenience and prices.”
“This Dollar General really started my day off on a high note. I stupidly did not read a sale correctly and mentioned it when I paid( I wasn't mad, just confused). The sales associate working, Erin, went out of her way to check the sale and caught me to explain it to me before I drove off. I ended up getting more pop and saved $7 dollars to boot -while she had to do more work refunding it at the cash register. This was all after she had dealt with a line of about dozen people. She didn't have to do any of that and I hope that the store and the corporation she works for know that she is going above and beyond for the customer.
in conclusion - Thank you Erin and go Bills!”
“I went in today to get a few things and the cashier says hi then walked to the back of the store. I waited a few minutes then rang the bell. Waited couple more minutes and rang the bell again. I left my things at the counter and left. Usually I have a pretty good experience here but not today.”
“Great place to grab quick essentials. Before they had switched owners or managers they carried my favorite candy ,(sweet tart mini chews) so I would go there almost every day.
Of course I see something else I'd like or need so I'd of course end up buying other things. Now they don't carry my candy anymore. Now I don't go there as often.
Boo for me.”
“I love the store but this location in particular never has any workers or there have been times there was only one person working in the entire store. No manager or assistant manager to be of assistance to cashier or to customers who needed managerial advise.”
“A+ for convenience, they have most the everyday stuff you need often, with a WAY simpler and easier experience than a supermarket.
B-for orderliness. They're a bit of a mess in there with the stocking schedule and the boxes/crates sitting around unstocked. But I rely heavily on Fam dollar for getting by so I give them a pass. The staff in there are mostly cool, one guy shares good recipe ideas with me. There was one girl that was so nasty and rude I walked out once. But I don't see her anymore so maybe that's done with.”
“Always have the best prices and always in and out of the store quickly! Shootout to the cashier Jay being friendly and offering me a basket when I was struggling to carry everything lol”
“The guy cashing out was very friendly and professional. It's refreshing to see someone that works in a customer service position having a smile on his face & a pleasure to interact with.”
“Finally got the conditioner I've been looking for. This was not my regular DG but I just happened to spot this one on my way home and as luck would have it, I got the last tube on the shelf. Thanks hair Gods ? ☺ ? ?”
“I went by this Dollar General for the first time today. It was so clean and neat! I travel a lot and must say this is the nicest one I have been to in a very long time. Christopher Everett and Jamar Jackson were amazing! So much so, that I asked for their names so I could include them in this review. What great customer service! And I do not say that lightly. Thank you! I will be back!!”
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“Just tell her I’m not is located in a retail strip centre next to Sobeys, planet fitness and Meridian credit Union. The staff is friendly and the store is clean.”