“very helpful staff at the kitchen renovation department: when I arrived to look around - an associate showed up right away offering help and answering all my questions.”
“This Home Hardware is really popular and important for the community since there aren’t many hardware stores around here. Like most Home Hardware stores, the customer service is always great-the staff are super friendly and helpful. If you’re in the area and need something from a hardware store, I recommend this location. They even sell chlorine in bulk for swimming pools-just bring your own chlorine container and they’ll fill it up for you. It’s a lot easier on the wallet compared to buying bottles separately.”
“Doing my home renovation and bought lots of things. Absolutely everything priced here is cheaper than any other of there competitors. You don’t have to ask to price match. Staff is very knowledgeable even for a non professional like me. Highly recommended”
“I continue to be so impressed by this HD. Every experience I’ve had has been superb! Raj, Deepak, and most recently Erica and TJ, made my shopping experience easy and convenient. It’s not easy to come across such professionalism and abundant customer service. I refuse to shop at any other HD. Kuddos to an amazing team and thank you!”
“Huge thanks to Jagat and Rupal! Jagat went above and beyond by helping me offload a heavy return from my car and was super knowledgeable about the whole process. Rupal made the rest of the visit smooth, fast, and friendly. Outstanding customer service!”
“I’ve been shopping at Home Depot for more than six years. In my experience, employees are usually expected to help customers because it’s part of their job, but many of them often try to avoid helping whenever they can.
Today, I met Jack, and he was truly exceptional. You can immediately tell that he genuinely enjoys helping people. While he was assisting me, he was also paying attention to other customers to make sure everyone was taken care of. His kindness, professionalism, and positive attitude made a real difference.
I hope Home Depot continues to hire more employees like Jack. People like him make shopping much easier, save customers valuable time, and leave them walking out with a smile. Thank you, Jack, for your outstanding service!”
“Excellent service by Neha and Lolita, both ladies are very kind and very helpful. I was struggling with my checkout. They really helped me, and thank you very much. I wish them the very, very best, and Rona is lucky to have them as their employees.”
“Huge shoutout to Krishan and Rovin in the lumber department! They were super friendly and extremely helpful in guiding us to the perfect product today. They even double-checked to make sure we were 100% happy with our cuts before we left. Fantastic customer service—it's rare to find employees this dedicated nowadays!”
“Great and friendly staff!! Here’s a helpful tip we received from one of the staff members:
Before driving to another location for an item, don't just have the staff check their computer for inventory. Ask them to call the store and have someone do a visual check as well. Many times the item is either unavailable, misplaced, or missing, and this can save you a wasted trip.”
“It's quite a small store compared to other Rona's you'd find in bigger cities, but it has friendly staff, eager to help and it's easy to find your way around... But really just stocked with the basics.”