“Wonderful neighbourhood hardware store. Great prices, beyond amazing service. They'll solve issues big box stores can't, and give your dog a biscuit, too.”
“Such amazing service! Rachel, Mike and Brian helped set me up with everything I needed for a DIY nutcracker project. They went above and beyond to make sure I was set up! Cannot recommend them enough!”
“I just ordered some supplies for my camp which is 30 km off the highway. Everything was delivered properly but they forgot two bags of screws. That was no big deal as things happen and I could make do until I got back in town where I could go pick up the screws. However, the delivery driver, Troy, unexpectedly drove all the way out to my camp by 8 am this morning to drop off the screws. This is why I shop local over the big box stores. That is service. Thanks Troy and thanks Kelly Lake Building Supply.”
“Overall a great, friendly store to frequent for all of our projects.
One small complaint is some employees walking straight towards us while we are browsing in an aisle and not really waiting for us to move ourselves and our child to the side for them to pass by, or even acknowledging that we are there.
Also, when it comes to lumber, on a few occasions employees seemed to be annoyed when they needed to go get lumber from outside to place on the racks. Often with one employee avoiding it, resulting in us reaching out to another staff member.”
“This store is staffed by very good people. I have dealt with many Rona and hardware stores across Ontario and if I lived in Sudbury they would be my go to place for supplies. Particular thanks to Eric Laferriere. Excellence!”
“My favourite place to go to find beautiful treasures on the boutique side. Very friendly and knowledgeable staff always welcomed with a smile customer service is A+”