Mattress Stores in Greater Sudbury, ON

“After major renovations through the pandemic, we worked with Anne at Biancos to fill a dream chef’s kitchen with some higher end appliances. Anne was fantastic at helping select a mixed bag of brands that met all of our needs.The stove unfortunately turned out to be a dud. Despite being a high end brand, in the words of the warranty technician on his third service call to the house, “this thing was built on a Friday during the pandemic!”Anne, upon hearing that three service calls to fix our then almost 1 year old stove had failed to resolve the problems, stepped up and offered us a deal to send it back to Biancos for full credit and choose another stove. And the deal included changing brands, as she recognized that we were unlikely to want to replace it. All this without a commitment from the stove’s manufacturer to even take the stove back from Biancos!The icing on the cake - after picking out a more expensive stove and agreeing to pay the difference, Anne delivered the stove and said no upcharge - after a year of disappointment and hassle with the original stove, Biancos simply did a straight exchange.Unbelievable customer service. And proof that resolving an issue for a frustrated and unhappy customer by providing good customer service ends up giving the business a more loyal customer - we have purchased TVs from Bianco since going through this, and I wouldn’t even dream about buying a tv or appliance anywhere else!Strongly strongly recommend that anyone looking for new appliances goes to see Anne at Biancos!”

“I ordered some custom sized foams for a trailer modification and was pleasantly surprised. The foam came more like a mattress with very well sewn seams all at very affordable price and within a few days! Couldn’t be happier! We will be purchasing all our mattresses from this store from here forward! Highly recommend.”

“We bought a sectional, brought it home and it wouldn’t fit through our doorway. I called the store and they said to bring it back, so we did. Before we left we went back into the store to look around for one that would fit. The help we received was outstanding, we left with another sectional that night. Totally satisfied with the service and help. Thank you so much xo”

“I love buying 24" white stoves. They fit perfectly. If you need any appliances or furniture make sure you stop in. They have a staff of no other. Lay Boy anyone. I love this store.”

“After purchasing a mattress for ourselves, my wife and I went back to see Elliot to shop for mattresses for my grandparents. He exceeded our expectations the first time so we did not hesitate to return. He was very informative once again and gave options based on my grand parents needs. Came back the next day to place the order! Ii think my grandparents will be quite pleased”

“Just received our beautiful wood bed from there. So happy with our experience. Price was fair, knowledgable sales staff. Excellent delivery and professional installation. Will absolutely be returning in 2024 to order more pieces.”