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“I came in looking for some help on a product. The manager was available for assistance. He was able to print me out the info I needed. I highly recommend this location, great customer service”
“Many years I have been visiting Gerrie Guelph as a customer, Many times the customer service has gone above and beyond my expectations, Front counter help is exception, always helpful. Thank you for being a good business Partner”
“I bought a high quality wheel borrow here. The tire was made of foam. I tried it once and knew it was going to be insufficient. The foam tire is a poor choice if you are transporting actual heavy aggregate over soft terrain. I tried to return it so I could buy another but they wouldnt budge even given my situation. I do know for a fact that home depot would have honored an exchange at very least. I am now renting one with a rubber tire for the rest of my project. $$$”
“Stopped in today for some parts, I normally deal with Guilliven Kamloops, glad to see the great customer service is coast to coast.
The guy at the counter was new, but had great support from the other staff, I wish I knew her name but the counter lady was very knowledgeable and helpful.
The parts monkey in the back was extremely helpful, I think his name was Mike.
Coffee machine was an awesome touch.
Overall 5*
Don't sweat the guy below complaining about parking, he is obviously a tool.”
“SUPER friendly service when I arrived around 7 am to pickup a web order. Really impressed with the two ladies I interacted with here, a pleasant start to my day!”
“Love having this in my neighbourhood. Big box hardware stores are terrible when you just need something quick and easy. Staff are amazing, and generally very knowledgeable.”
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“Amazing Customer Service. I went into the store with some plumbing fixtures. Harvey looked it up and problem solved the issue. They could have made a purchase by having us unnecessarily buy replacements, but instead gave some advice and saved us over 1000 dollars. Excellent and Extremely Honest!”