221 Woodlawn Rd W, Guelph ON N1H 8P4
“Amazing Customer Service. I went into the store with some plumbing fixtures. Harvey looked it up and problem solved the issue. They could have made a purchase by having us unnecessarily buy replacements, but instead gave some advice and saved us over 1000 dollars. Excellent and Extremely Honest!”
197 Hanlon Creek Boulevard Unit 105, Guelph ON N1C 0A1
“I came in looking for some help on a product. The manager was available for assistance. He was able to print me out the info I needed. I highly recommend this location, great customer service”
120 Dawson Road, Guelph ON N1H 1A6
“Stopped in today for some parts, I normally deal with Guilliven Kamloops, glad to see the great customer service is coast to coast. The guy at the counter was new, but had great support from the other staff, I wish I knew her name but the counter lady was very knowledgeable and helpful. The parts monkey in the back was extremely helpful, I think his name was Mike. Coffee machine was an awesome touch. Overall 5* Don't sweat the guy below complaining about parking, he is obviously a tool.”
575 Wellington St W, Guelph ON N1H 3E2
“I bought a high quality wheel borrow here. The tire was made of foam. I tried it once and knew it was going to be insufficient. The foam tire is a poor choice if you are transporting actual heavy aggregate over soft terrain. I tried to return it so I could buy another but they wouldnt budge even given my situation. I do know for a fact that home depot would have honored an exchange at very least. I am now renting one with a rubber tire for the rest of my project. $$$”
31 Arrow Road, Guelph ON N1K 1S8
“Many years I have been visiting Gerrie Guelph as a customer, Many times the customer service has gone above and beyond my expectations, Front counter help is exception, always helpful. Thank you for being a good business Partner”
55 Dawson Road, Guelph ON N1H 1B1
“SUPER friendly service when I arrived around 7 am to pickup a web order. Really impressed with the two ladies I interacted with here, a pleasant start to my day!”
1027 Gordon St, Guelph ON N1G 4X1
“Love having this in my neighbourhood. Big box hardware stores are terrible when you just need something quick and easy. Staff are amazing, and generally very knowledgeable.”
Lowe's is giving its loyalty program a makeover to better serve small and mid-sized professional contractors. The home improvement retailer has changed its MVPs Pro Rewards & Partnership Program into the new MyLowe's Pro Rewards. The updated program aims to make life easier for professionals while offering more benefits from their first purchase.
Read the postAce Hardware is reimagining itself with a new store concept. The home improvement retailer plans to invest over $1 billion in the next five years to roll out "Elevate Ace" across new and existing locations. The revamped stores will feature brand showrooms, expanded product lines, and enhanced customer service. Some locations will even boast outdoor spaces with live plant displays. Ace gave retailers a sneak peek at the concept during its recent Chicago convention. While a few stores will debut the new look later this year, the full rollout begins in January.
Read the postAce Hardware is hammering out an impressive growth story. The retailer-owned cooperative is celebrating its 100th anniversary with a bang, reaching 5,000 U.S. stores and planning to open 200 new locations in 2024. The company hit a milestone when it opened its 100th new store this year in Henderson, Nevada. Another newcomer, Fixit Ace Hardware in Roswell, Georgia, became the 5,000th domestic Ace store.
Read the postIn the latest move of its growth plan, leading paint maker Dunn-Edwards just opened 17 new retail locations throughout Northern California. This expansion of physical stores boosts the company's footprint in the region by over 50%. The expansion caps an exciting time for the nearly 100-year-old company. With its 100th anniversary in 2025, Dunn-Edwards is strengthening its market position through planned growth focused on better serving pros, homeowners and employees.
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