RONA Hamilton (Rymal Road) is a small hardware store known for its exceptional customer service and friendly, skilled staff. Many customers have praised the helpfulness of team members like Nancy, Steve, Gary, and Clarence, who go above and beyond to assist shoppers with their needs. Whether it’s guiding customers through a wide range of lightbulb options or providing solutions for DIY projects like door lock installations, the staff is attentive and knowledgeable. The store offers a good selection of items, making it a convenient stop for home renovations. Customers appreciate the easy parking and quick service, although sometimes it can be challenging to find assistance inside the store. Overall, RONA Hamilton is committed to providing a positive shopping experience, making it a recommended choice for home improvement needs.
This review is long overdue, but wanted to give a shout out to Clarence who was a huge help last summer when we ran into some issues with a gazebo we received that was damaged. He was helpful throughout the whole process and took the time to make sure we were happy in the end!
January 2026
The staff are very knowledgeable and very friendly, this is 1 store that i am happy to bring my business to it.
December 2025
The customer service that my husband and I received from Clarence was EXCELLENT! He went above and beyond to help us acquire the beautiful, artificial Christmas tree that we were on the hunt for. Thank you Clarence. We appreciated your help, patience and over all kindness.
