9:30AM - 6PM
30 Burford Rd, Hamilton“Nicole is more than helpful! She made sure the locker I chose was perfect. I had some pretty specific requirements, and I was going to relent, but she insisted we go from unit to unit until I was more than satisfied. Honestly, didn't expect that level of service from a storage place. Won't take my storage needs anywhere else.”
8AM - 12AM
65 Biggar Ave #2, Hamilton“Karim, Jesus and Mercedes did a wonderful job with my move. They were fast, efficient, and very careful with my belongings. Super polite and respectful, they were absolutely lovely. They arrived on time and loaded the truck quickly. I can’t say enough about them. This company goes above and beyond to help at a very reasonable rate. Thank you!!”
9:30AM - 6PM
175 Hess St N, Hamilton“If I could give more stars, I’d give them probably 20 more. They’re the best staff I’ve ever seen.They very patient and calm.Emma made it very easy, she is great at her job very informally, plus easy to talk with.I would say the nicest person I have talked to in sale’s since I’ve moved back to Hamilton.So I just want to say thank you to all the ppl that work at Public storage on Hess Street, Hamilton,Ontario for all the hard work they do and for being great at there job.Specially, for being great people??”
“We recently secured a site for our trailer at Waterdown Self Storage. Mark came to meet my husband to show him around the lot to find a spot that would fit our size of trailer for storage. He was more than open and informative and very friendly. He signed us up very quickly and made this process very easy. We are very happy to find an organized and safe place to store our trailer. Thank you. Great customer service.”
“Had a very pleasant experience here. Great customer service, well kept, good location and felt safe throughout the entire building. Would use this place again in the future!”
“All together great and responsive service. From asking questions to booking the empty box drop off and pickup to arranging for the loaded box drop off and pickup, the whole process was seamless. This took a whole lot of stress away from our inter-province move. Would definitely recommend.”
“Really not much to say. I needed a unit, they gave me one, its a clean storage facility. Secured and hassle free. Ill be using their services again if the situation ever arises over any other storage facilities.”
“This review is based on the new management as I wouldn’t have given the old even one star. Having previously reached out several times regarding an issue w my unit billing, the new manager was able to fix it immediately and with kindness that the previous management lacked. Very impressed and after years of being a client am finally no longer upset every time I EMT my payment. Tho prices are still somewhat higher than the norm I am glad the new staff make it worthwhile.”
“Affordable storage, nice people. No issues... had to wait for staff to come back to make a payment so no 5 * but everything else was good. Would recommend this place if low income.”
“Best place to store your stuff and very professional friendly staff. I have been with shurgard for around 10 years. Amazing price for your buck. Highly recommended.”
“I was so very impressed with Upper James Self Storage! They were extremely clean, safe and secure. I had peace of mind while my entire life (literally) was stored in this facility for 9 months. Dori was absolutely amazing and made me feel extremely confident that she was keeping an extra eye on things at all times!In the future, if I ever need to place my personal belongings in storage, this will be the place I do so!”
“I’ve used u haul at different locations a quite a bit lately and they have all been very good. But this one is even better. The staff where more efficient and quicker to get me on the road. They also seemed happier then other locations. Kudos to them.”
7AM - 7PM
524 Upper Wellington St, Hamilton“My experience was 10/10 personally. It was the first time using U-Haul rental services in my life but the team made it easy to collect the vehicle, understand what's expected of me (photos, petrol, km, etc) and return it just as easily. I'm happy with the service and wouldn't hesitate to rent another vehicle with this location again if needed. The only minor issue I had was that checking in online (submitting the required info + documents) didn't seem to speed things up as the website said it would. However, things were still quick enough in the store so that honestly didn't bother me. The AndroidAuto function in the truck was also pretty convenient to pull up Google Maps & to play my music.”
“Visited in person and everything seems really clean and they were forthcoming about pest control measures. I also really appreciated how easy it was to set up an account online and the flexibility of a 4 week billing cycle that is not tied to the 1st of the month.”