Coach Outlet is a popular store offering a wide range of leatherware, including handbags, backpacks, wallets, shoes, and clothing for both men and women. Located at 8555 Campeau Drive in Ottawa, the store provides the latest styles at competitive prices, along with seasonal deals and accessories. Customers appreciate the convenience of online shopping, with some receiving their orders quickly and with free shipping. The store's staff can vary in friendliness and helpfulness; some customers have experienced unfriendly or unhelpful service, while others have praised specific employees for their patience, professionalism, and friendly attitude. Notably, staff members such as Evelyn and Vilma have been highlighted for their excellent customer service, making shopping trips more enjoyable. Overall, while some reviews mention issues with staff attitude, many customers find the store worth visiting for its quality products and helpful employees. The store aims to provide a positive shopping experience, offering stylish designs and good customer support, whether in person or online.
I wanted to share my appreciation for Devika at the Tanger Mall Coach store. I had an issue with my store credit that seemed difficult to navigate, but Devika took ownership of the situation. Her expertise and helpfulness made a world of difference. Coach is lucky to have someone so capable on their team!. Thank you, Devika.
January 2026
Great customer service! Everyone was helpful and I found exactly what I was looking for
January 2026
Website easy to use. Delivery sooner than expected, even during the holidays
