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“We just moved and this location is our closest home depot. We were directed to their seasonal worker - Rob and he was great. We knew which bbq grill we wanted and saw that it came in a bundle but that we couldnt find the recommended size for the grill- he took the time to open one and help my husband get it on and troubleshoot when it didnt fit. His commitment to making sure we got the correct one to cover was soo appreciated! He also helped us get the best deal on propane tank, took us right to the cash and ensure we could get it in the car. Can’t wait to come back for the up coming home projects!”
“Great customer service at the store. They went above and beyond. From cashier to manager, everyone had a positive attitude. Nice to do business with good people.”
“I am rating Ray from Appliances at Home Depot on Baseline Road. There was some mix up with the delivery of my Vissani 3.4CF UPRIGHT FREEZER. Ray went out of his way to help me. I finally received my freezer late this afternoon and my old one was hauled away. The driver was very efficient. Catherine Hendley. 19 June 2026”
“Reserved a tool online (took less than a min.).
Two mins for the tool pickup. 30 seconds for drop-off and sign out.
Staff is extremely amazing and helpful.”
“Love the store, clean and organized, stock is low on alot of stuff. Staff were very friendly and helpful. Service ans products have dismissed since Rona took over, curbside is excellent for pickup.”
“This is my go‑to store for renovation projects, and it’s always been reliable. I get most of my materials here — lumber, tools, hardware — and having a RONA Pro account makes it even better with an instant 5% discount. Customer service consistently delivers, and prices are often better than those at stores on the Ottawa side. A solid, dependable place in the area for anyone tackling regular reno work.
Big thanks to the Pro section staff — always helpful, efficient, and making every visit smoother for those of us picking up materials often.
Update: Thank you for the kind response and for recognizing the value of consistent service. I’m grateful for the support your team continues to offer — especially in the Pro section, where efficiency and care make all the difference. Wishing you all a smooth and successful season ahead.
— H.Z.”
Home Improvements
Home Improvements
Home Improvements
Home Improvements
Home Improvements
Home Improvements
Home Improvements
“The staff at this Home Hardware are always so friendly and helpful. They go above and beyond to make sure you find what you need. I have shopped here many times and will continue to come back.”