“A fella named Raj was very helpful. Knowledgeable about Home Depot products and helped me envision my project.
On a separate occasion I had a staff member flirt with me so that was cool too.”
“Good morning,
Thursday October 11, 2024 at 8:20 p.m. I went to the store for an item that I saw online which showed that it was available in store but ultimately the inventory on the site had not been updated further. I came from 1h30 away I want to thank the manager who did everything possible with an employee so that I could obtain the fan from the Quebec region thank you to both of you I received my fan customer service 10/10 I hope they get this message and recognize it”
“This is my go‑to store for renovation projects, and it’s always been reliable. I get most of my materials here — lumber, tools, hardware — and having a RONA Pro account makes it even better with an instant 5% discount. Customer service consistently delivers, and prices are often better than those at stores on the Ottawa side. A solid, dependable place in the area for anyone tackling regular reno work.
Big thanks to the Pro section staff — always helpful, efficient, and making every visit smoother for those of us picking up materials often.
Update: Thank you for the kind response and for recognizing the value of consistent service. I’m grateful for the support your team continues to offer — especially in the Pro section, where efficiency and care make all the difference. Wishing you all a smooth and successful season ahead.
— H.Z.”
“Always a truly wonderful experience. We come often for home projects and are met every single time with staff with great knowledge and even better personalities.”