Fido
Cell Phone StoresHours:
945 Gardiners Rd, Kingston ON K7M 7H4 Hours
About Fido
Fido's Kingston store is a go-to destination for those in need of mobile phones and affordable cell phone plans. Customers can find the latest models from popular brands like iPhone, Samsung, Pixel, and LG. The store offers a variety of plans, including prepaid, postpaid, and options with data overage protection, along with exciting perks like extra data hours and Fido Roam. The customer service at Fido is highly praised, with staff members consistently recognized for their professionalism and knowledge. Conner, Joe, and Erica have all been highlighted for their exceptional service, helping customers with everything from changing phone plans to transferring numbers seamlessly. Their friendly and attentive approach makes the experience enjoyable, even during complex processes. Customers appreciate how staff members take the time to explain promotions and discounts, ensuring they make informed choices. Overall, Fido’s Kingston location combines a strong selection of mobile products with outstanding customer service, making it a reliable choice for anyone looking to enhance their mobile experience.
Most Recent Reviews
July 2024
If you want exceptional customer service I highly recommend going to see Mike S! He was so informative, helpful, kind and went above and beyond to help me with my phone and plan. I am so happy I trusted my gut and didn't settle at the first store I went to.
January 2024
Joe at the Cataraqui kiosk wasexcellent , professional and very knowledgeable. He made our experience enjoyable. Thank you Joe
October 2023
This review is late, but I felt the need to give a big shout out to Joe at Fido in the Kingston Mall, and to thank him for his stellar service. As a Fido customer I am reassured that I picked the right provider after dealing with Joe. Thanks so much Joe for all your help.Patti Blatchford
More Comments(35)
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