“Best place to get your prescriptions. Family atmosphere. Owner is very polite. I know everyone there by first name and they know me. I’ll never go anywhere else”
“The Pharmacist Bahvin was thorough and educated, caught a drug interaction the dr didn’t and took the time to contact the dr and have the prescription updated.”
“If I could leave 10 stars I would. This team truly cares for our family; From minute one they knew All of us by name. When a change occurs And a loved one’s health sometimes we miss steps. Sometimes we don’t think to ask questions and we just simply react. This team provides solutions that we didn’t know existed until we needed them and they were Offord. Thank you all for caring for us, and all of your hard work. Switching was the best decision we ever made.”
“I've used graham's twice. The first time they didn't have the medication, but sent a runner and I had it within an hour. The second time they literally counted in front of me, and I was in and out in under 10 minutes with my medication”
“I could not find or use a better word to describe Allan and family. Supportive, kind, empathetic, always willing to listen and inform. I have been with them (even through moves away from the area) for 32 years. GEMS!!!!”
“Staff are great, many times prescriptions are ready before we call, and always flexible on the vaccination requirements. Very customer health focused, excellent pharmacy.”
“I pick up my methadone everyday here They are an amazing staff. They also put out little things to help the ones on the street. Like goodie bags . Or when it was really cold they put out hot coco or coffee and soup. Home made soup. Whoever made it - I want that recipe! I love all your pharmacists you guys remembered my name after only meeting me 2 times ! Keep up the good work ! I highly recommend you guys to anyone who lives near or far and needs their prescription filled. They do deliver by the way you just have to ask and sign up for it :) I honestly make the 45 minute trip daily on the bus because they treat me like a human being and they are also fast.”
“The owner and staff are always helpful and go above and beyond. Even when a out of town friend had to get prescriptions transferred from another pharmacy they did it fast and painless. Great service !!”
“I was suddenly afflicted with a facial infection and advised by family Dr's office to speak to a pharmacist as no Dr available til following week. Spoke to Vince, one of the pharmacists, at Peter's Drugs. He was knowledgeable, kind and concerned. He advised that my situation required more in depth care, than could be provided in a pharmacy and recommended I attend urgent care. He also requested that I follow up with him re outcome. His advice was well warranted as infection required IV antibiotics in a hospital setting. Peter's Drugs is a small community drugstore in Portsmouth Village. Have always appreciated their friendly front of store staff, but have never required pharmacy services. I highly recommend!”
“Love the personalized service. It’s great to be able to know your pharmacist. They have always been super helpful, going the extra mile to make sure I get what I need.”
“The staff and Margarita are amazing. They are so helpful and knowledgeable. And very personable I drive out of my way from Wolf Island. That’s how much I value their services.😊”
“Best Pharmacy! This is what a pharmacy should be. Very knowledgeable and caring staff. Many great community support services. Highly recommend! Small but mighty.”
“This is a wonderful pharmacy! The staff are responsive, caring, and the friendliest folks you will ever meet. They have always responded quickly to any urgent need. Dogs (on leash) are welcome and they always have treats for them. ♥”
“The pharmacists are always so friendly and extremely knowledgeable. They go above and beyond to provide support and assistance. We are so happy that we made the switch to Bayridge IDA.”
“The staff here are very kind and eager to help. Highly recommend! I had a special prescription need that they worked hard to help me obtain. Can’t thank you enough for your help today! :)”
“What a top notch pharmacy. The team is always kind, helpful, and fills prescriptions promptly without issue. The pharmacist even found a brand-name insurance plan to reduce the cost of my prescription, without me asking! The team solves all issues so quickly. After bad experiences with other pharmacies in town, Quarry is the only one I can recommend in Kingston.”
“They are not very friendly in the sense that nobody talks no communication. I've tried to engage in small talk and they act like they don't hear and will only talk if they have to”
“First class, top notch professional service. The people working there take their time to explain and certainly seem concerned for the weĺl being of their patients. I am grateful that they will take the time and extra time to go over my concerns. Koodos to Bio Script.”
“The pharmacist Dan was great! He took his time and explained everything my son needed to know about using some new inhalers and an antibiotic he was prescribed. I can't remember the name of the lady at the drop off, but they were both incredibly kind and helpful!”
“Walmart is very overwhelming to me so I’m always a bit of a mess whenever I go, but the pharmacy staff are always nice and helpful and know how to deal with insurance like champs. They’re also great at dealing with crazy amounts of people efficiently and effectively. Good service both over the phone and in-person.”
“It was there when I needed it and stocked up with the I came for. The only thing to keep in mind is that when the pharmacy closes, a lot of products are locked up. It’s always best to check the pharmacy hours before you go. That because a product exists in the store doesn’t always mean you’ll get one.”
“Good customer service 👍 They did not tell me to go back to your country. They even said hello to me even though the color of my skin is not white. They didn't tell me that I smell bad.”
“Super impressed with the cosmetics department here. Nataliia really knows her stuff and helped me find exactly what I needed in no time (which says a lot, because I’m super picky). I rarely leave reviews, but this experience stood out. Definitely recommend this Shoppers and Nataliia if you care about great service and efficiency.”
“I have gone to various pharmacies over the years, but this is by far the best one. Carmeline always takes the time to listen to my concerns and my questions. She has given me valuable health advice and when I had new prescriptions she made sure I knew everything there was to know about them. I am a deaf person and I find it hard sometimes publicly communicating, but Carm understands this and makes sure I am able to communicate with her effectively. Carmeline and all of her assistants are incredibly friendly and kind people and I always feel seen and heard by this pharmacy staff. I recommend this pharmacy wholeheartedly for their professionalism, knowledge and overall customer service!”
“Rexall has really friendly and helpful staff. They’re patient, easy to talk to, and take time to answer questions, especially about medicine. If you need help finding something, they’re always willing to assist. Overall, the good customer service makes the experience quick and comfortable The pharmacy team was really kind, professional, and helpful. I’d definitely recommend them!”
“Shoppers Drug Mart is one of those stores that almost everyone in Canada ends up using at some point. Whether you need a prescription filled, over-the-counter medication, personal care products, cosmetics, snacks, or household essentials, it is usually a convenient place to stop. The locations are generally clean, well organized, and easy to navigate, making it simple to find what you need without spending a lot of time searching. One of the biggest strengths of Shoppers Drug Mart is convenience. Many locations have extended hours, and some are open late or even 24 hours, which can be incredibly helpful when you need medication or essential items outside of regular business hours. The pharmacy staff are often knowledgeable and professional, and the ability to access both health services and retail products under one roof makes the store a valuable part of many communities. The PC Optimum rewards program is another major advantage. For customers who shop regularly, the points can accumulate quickly and provide meaningful savings over time. Special promotions and bonus point events often make purchases more attractive, especially for health and beauty products. In many cases, the rewards program is one of the strongest reasons to remain loyal to the brand. That said, pricing remains one of the biggest challenges. While the convenience is excellent, many products are noticeably more expensive than they would be at grocery stores, discount retailers, or big-box stores. The difference can be significant, particularly for everyday household items, snacks, and personal care products. Unless items are on sale or part of a points promotion, it can be difficult to justify some of the prices. Customer service can also vary considerably from one location to another. Some stores provide exceptional service and have staff who go out of their way to help customers, while others can feel rushed or understaffed. The experience often depends on the specific location and time of day. Overall, Shoppers Drug Mart succeeds because it offers convenience, accessibility, and a wide range of products and services. While the pricing can be frustrating at times, the extended hours, pharmacy services, and rewards program continue to make it a useful and dependable option for many Canadians. It may not always be the cheapest place to shop, but when convenience matters, it is often the first place people think of.”
“Baillie did my makeup for an event and it was the best make up I think I've ever had. She nailed it. And it somehow improved as the night went on and looked even better towards the end of a lengthy gala, which is some kind of wonderful magic. I received so many compliments and felt fantastic. Huge shout-out and thanks to Baillie!”
“I always have a great experience here. The store is clean and easy to navigate, and the staff are genuinely friendly. The pharmacy team is especially wonderful—they’re always happy and excited to see me. The new associate is very professional and easy to talk to.”
Loblaw Companies Limited is putting serious money into its retail network this year. Canada's largest food and pharmacy retailer announced it will spend $2.4 billion in 2026 to open new stores, renovate existing locations and strengthen its supply chain. The company plans to open 70 new stores in 2026. That includes 34 Shoppers Drug Mart and Pharmaprix pharmacies and care clinics, along with 31 hard-discount No Frills and Maxi grocery stores. On top of the new openings, Loblaw will renovate another 191 stores and continue construction on a roughly 1.2 million-square-foot automated distribution center in Caledon, Ontario.
