2001 Audio Video is praised for its exceptional customer service and knowledgeable staff. Customers report positive experiences from the moment they enter the store to the point of purchase. Staff members, particularly Shawn, are noted for their honesty, patience, and ability to provide tailored advice on products, helping customers choose the right items for their needs. Many appreciate the no-pressure approach, feeling that their questions are welcomed and answered without upselling. The store is recognized for its quick service, with products shipped in a timely manner when needed. Overall, 2001 Audio Video stands out as a great alternative to big box stores, offering competitive prices and a hassle-free shopping experience, making it a preferred choice for future purchases.
Found what I needed. The people at the table only had an open box in stock, and I needed a pair, so they called warehouse for the product and had it shipped in within 24 hours.
Great service.
December 2025
Good inventory and sales staff are knowledgeable and helpful.
December 2025
Great customer service. They had great knowledge of the product we were looking for.
