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February 2024 by Samanatha-Kate Brown
Our water softener broke on us unexpectedly, and unfortunately left us in a tight spot since we have fish who are acclimated to soft water.We called EcoWater Systems to replace our water softener and they were very quick to get someone out to our house. The new system came earlier than even expected today, and was all said and done in about an hour. The service man was very professional and went above and beyond with his service. We definitely reccomend EWS
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November 2023 by Chris Winters
We've never had a question that Elissa couldn't answer. She is always calm, knowledgeable and confident, and is a pleasure to work with.
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November 2023 by Drew Black
Matt just installed a new Ecowater softener and the experience could not have been better. From first contact through final installation, Ecowater Systems Kitchener was professional, punctual and pleasant. My significant other is thrilled because there was not cleanup required!
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November 2023 by Sed
We’ve recently had the pleasure of experiencing the exceptional service provided by Ecowater. I must say, my wife and I were impressed. From the moment we placed the service request, their efficiency and speed were truly remarkable.Matt, from the service team, quickly assessed the issue with my water softener and wasted no time in addressing it. What stood out most was his commitment to providing the needed service, demonstrating the concern for customer satisfaction.I’m a returning customer, and I highly recommend their services to anyone in need of water softener assistance.
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June 2023 by M D
The woman I talk to on he phone was very helpful and went well above what she needed to do. Even though I didn't end up buying anything from them I definitely will keep this company in mind for future purchases. Thanks!
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March 2023 by Reshad Qay
The person had cancelled my appointment at first and apparently the owner is the one who service who does a service calls but he's absolute unprofessional and ill-mannered display should not be in business and supplying ecowater systems which is a disgrace to the ecowater
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October 2022 by R H
I've been a customer for over 15 years. Alisha is always helpful and is has a wealth of knowledge about the products they sell. Highly recommend.
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December 2021 by John Kay
They completed the replacement of our almost 20 year old Sears watersoftener (which turns out to be a brand labelled ecowater softener quickly and flawlessly. The old units worked flawlessly until the resin tank started to bulge! Since the Sears unit was a EcoWater unit, (found that our when I went to repalce it) it was an very quick installation the next day! The build in by-pass value is exaclty the same as it was back then. Our experience and confidence with the products, services and knowledge of the Kitchener Ecowater people made our choice easy. I highly recommend!
