EcoWater Systems Kitchener Inc. is a family-owned water retail store located on Victoria Street North. The business offers efficient and affordable state-of-the-art water softeners, reverse osmosis drinking water systems, and iron filters. Reviews consistently highlight honest, qualified, friendly, and approachable service. Staff members, including Matt and Elissa, are described as calm, patient, knowledgeable, and supportive, providing clear instructions and helpful tips without any sales pressure. They are quick to answer questions and have parts readily available.
The installation and service teams are professional, punctual, and pleasant. Technicians complete work quickly and efficiently, ensuring systems operate properly and providing clear tutorials. They go above and beyond, leaving worksites clean and taking all waste materials. Customers report feeling they are dealing with a trusted friend rather than just a vendor. The business is highly recommended for personable, complete, and genuine customer service, with many noting it is the place to go for reliable water system solutions and support.
Thank you for installing the new softener. Our water has never felt of tasted better.
April 2026
We had a very good experience with EcoWater Systems. They had great service and did a great job of installing a new water softener for us.
March 2026
Ecowater Systems Kitchener provided great service in helping select the right water softener. The installer arrived right on time. The installation was done quickly and without any mess left behind. Communication throughout the process was excellent.
