PetSmart
Pet Stores
Hours:
655 Fairway Road South, Kitchener ON N2C 1X4
Hours
About PetSmart
PetSmart is the world's largest pet supply and services retailer, offering over 10,000 products in stores and online to meet all of your pet's needs. The company provides a varied selection to cover the needs of dogs, cats, birds, fish, amphibians, reptiles, and several breeds of small animals like guinea pigs, gerbils, hamsters, and mice. Customers can shop online and pick up at their local PetSmart within two hours. Select store locations offer dog training, pet grooming, pet boarding, PetSmart Doggie Day Camp, and pet adoption services.
Customers have praised the staff for their kindness and friendliness, noting a significant difference in service quality compared to other locations. Many have expressed satisfaction with their grooming experiences, highlighting the patience and attentiveness of the staff. Specific employees, like the manager, have been recognized for their exceptional customer service. Customers appreciate the consistent pricing and the overall positive atmosphere, which helps alleviate anxiety for pets during grooming.
Most Recent Reviews
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September 2026
This store is terrific, I picked all kinds of dog food and dog treats. Staff here are great help. Prices are great especially with the escalation of prices in Canada.
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September 2026
My experiences with shopping at PetSmart are always positive. I purchase through their app which is so easy to use and when I've had to contact the store for details on orders they are always helpful.
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August 2026
My dog needed to change up her diet so we asked the staff for help and the lady was patient with our million questions and explained the different foods and what they did for her digestion etc,she was very knowledgeable and kind,I highly recommend
More Comments(192)
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Kitchener, Ontario
