Scotiabank
BanksHours:
64 King St W, Kitchener ON N2G 1A3 Hours
About Scotiabank
Scotiabank receives mixed reviews regarding its customer service. Some employees are noted as professional, helpful, and willing to go the extra mile, providing good explanations and solutions. Customers report good and amazing experiences, finding staff approachable and helpful with their needs and goals. However, other reviews indicate some employees seem unwilling to work or help customers. The service experience can vary based on the individual staff member encountered.
Most Recent Reviews
December 2025
Had a really bad experience today with the girl at the front desk. She was not willing to help at all and kept asking me to call customer care service as she was in a rush to leave as it was the end of her shift! Very poor service and she said that her own employees “stupid”.
Never going back to this branch again!
August 2025
I keep getting calls from their phone number, and the callers accent and bad phone signal makes whatever they are saying impossible to understand. I don't even have an account with Scotia. Not sure if it's a scam but they always just hang up when I try to ask what they want.
July 2025
The manager is the rudest. The manager and the staff make it the hardest for the customers.
More Comments(56)
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