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January 2024 by Ken Osborne
Updated 28-Dec-2023 Still slow service.I believe an acceptable wait time is 2 to 3 minutes not 10 to 20. The staff also don't have any sympathy for your wait time which is very frustrating!Manager often quite rude. Even when she's servicing another client, she can't help but throw a nasty remark your way. Very unprofessional.
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October 2023 by Sime Tesevcic
I had a very short notice meeting with Ewen yesterday. He was able to answer all of my questions and gave me the best advice I could hope for. I normally don't review but figured he deserved the praise!
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October 2023 by Shefali Patel
The customer service is horrible at this location. Lady Manager and her staff very rude.Both are very unprofessional. I have been customer with TD for 20 years and never had this bad experience before. I always been happy after leaving the bank but not with my this branch. I have such a bad experience with this branch so I have decided not to go this branch
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August 2023 by Vernon Chanthalyma
Came here to deposit my post dated work cheques for the past 6 months, only to get refused. Worst service
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June 2023 by Jaspreet Singh Nehal
The service provided was really nice . Shakshi communicates in well and professional manner. She was really quick, helpful and professional. Keep rollin.
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March 2023 by Shawn P
I went in to create an account and I was told they only do that by appointment so I came back for the scheduled appointment and they cancelled it due to not enough staff. There were 3 employees standing around not helping anyone. I got an email 5 minutes after the appointment was to start saying it is cancelled.Edit: I did find someone at that location that helped and she was great. There is high turnover at this location so the staffing level and quality is constantly changing. Changed to 3 stars and it is hit and miss.
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February 2023 by Jacky Zhang
The quality of service at this location is terrible since they hired these new people here. It used to be a pleasant experience every time when I go there. The people working there now are so unprofessional and rude. Don’t go to this branch if you don’t have to.
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December 2022 by Scott M
Went in to discuss a line of credit. Girl we spoke with was about to go off on maternity leave and left us in the capable hands of Pryanka. She did not return calls and when I phoned in to book another phone call appointment she missed that one too. When we finally spoke with her she indicated she needed more information - which we had offered to the first girl we spoke with but she said was not required. Terrible branch, poorly run and staffed with trainees. Avoid!
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July 2022 by Mesut Akyol
the branch supposed to open at 9:00 am. It is 9:10 right now and still not opened. Terrible service. Note: It is 9:23 and still not opened. Another note: All other customers are angry as well and it is 9:31 and still not opened.
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March 2022 by doggie Hur
I was trying hand in tin number and she(worker) was what is tin number and she was finding 3minutes and she finding to her manger and manager told her solution and she did, after I trying to send to money to brother it’s big money so I bring my country ID card and she said no passport u can’t send money and her manager came she said “he brings some ID card trying to send money”. And manger said “you can’t use it this time but next time you can use it” and she said bank is closed it is so disrespectful:/
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September 2021 by Nash Yo
Service at this branch was absolutely amazing! Dealt with Anthony Melo who helped me with accounts. He worked extra hard and was very patient navigating through the whole process of helping me get set up. I really appreciate the effort Anthony put in for me and if I could, I would give this man a raise and promotion after seeing how he deals with clients. TD is very lucky to have a representative like Anthony on their team, he truly is a 5 star rep. Thanks again TD Deer Ridge and a special thank you to Anthony! You guys are great, keep up the amazing work.
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November 2020 by Rajiv Chattopadhyay
Love this ATM, get my 20 dollar bills here and they are almost always non-counterfeit. One time it was too cold to use without my gloves, wasn't a problem since I had gloves on my person. Screen is crystal clear, if I had to guess I would say plasma or LCD technology.
