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February 2024 by Sean Montani
Ordered a pair of Hoka Mach 5s. While the UPS delivery was lacking, the service from Backroads was amazing!Thank you, Aaron and staff, for the handwritten note, a great price and the most comfortable shoes I've ever worn! I will not hesitate to order from you in the future.
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February 2024 by Jaime Z
Ordered a pair of Hokas (that were on sale), got a message that they were out of stock but that they could send me the newer version / same shoe, and honor the sale price. I also loved the handwritten 'thank you' note in the package. Great service, thank you!
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February 2024 by Johnny Oliveira
Went into BackRoads not knowing what I needed, came out with the most comfortable and best performing pair of shoes I’ve had. Chris was a wealth of knowledge. I will definitely be supporting this spot and sending many here in the future
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February 2024 by Meena Verma
I ordered a pair of shoes from them online. Experience was great… delivered very quickly and they wrote a cute little note thanking me for the order, which was super sweet. I don’t live in London but will do as much running shopping with them as possible.
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January 2024 by Nick Valla
Ordered a pair of on clouds from BackRoads and had them shipped to Napanee. They were very quick to ship the order. Very happy with the shoes, thanks BackRoads!
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December 2023 by Hannah Cruickshank
Very friendly, helpful staff, a great selection of running shoes... specifically Hokas!! and delicious coffee.We will definitely be returning.
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November 2023 by lesley hopper
Outstanding shopping experience! Thank you, Chris, for your knowledge, personability and patience. It was gratifying to deal with a sales associate who cares about the customer because they love what they do. Add to that a great selection of running shoes and you have a BackRoads Brew+Shoes.
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October 2023 by Sandra Balestrin
Staff were extremely helpful with no pressure. I had them order two sizes of a shoe in because they didn’t carry the colour I wanted. I hadn’t tried this brand before so was unsure of fit. As luck would have it, they weren’t the right fit for my foot, so I repurchased my tried & true Hokas. I’ve never wanted to be “that” customer, but here I was. The sales associate was so patient with me… more concerned that I left with a proper fit…. and I did! I won’t hesitate to buy my shoes here again, despite a 45-50 min drive each way. You can’t find this service online.
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October 2023 by Rodney Lover
Wide selection of Hokas which I was hoping for. My size was in stock! Thankful for the knowledgeable and cheerful service. The “brews” part is a cool cafe vibe with seats and a community feel. Certainly would recommend and already have.Lots of parking and easily accessible.
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October 2023 by Alice Van Harten
This place was just great and Chris, who helped us, went above and beyond to find the perfect shoe for my feet! What a great guy! Backroads is very lucky to have him!
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August 2023 by Helen Chang
I ordered a pair of Hoka running shoes from BackRoads Brews online and was very impressed by their fast and speedy delivery. They arrived in perfect condition.What really made me happy was the excellent service I received from BackRoads Brews. They sent me a hand written thank you card with my order, which was a very nice touch. It showed me that they care about their customers and appreciated their support. I have never seen any other company do that before.I will definitely buy from BackRoads Brews again in the future. I highly recommend them to everyone.
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June 2023 by john wood
Unique running retail store with cafe area. Great coffee and beer options. Excellent social running club for beginners starting out, to advanced runners honing their skills. I’ve signed up for second course. Highly recommend.
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June 2023 by Keeg P
I had such a great experience dealing with Brian and the team here at backroads. Exceptional customer service from the fitting, to atmosphere and all the way to a personal delivery when my shoes were ready.I will definitely be a long time supporter! Thanks again for the amazing customer service.
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May 2023 by Wendy Raney
What a gem of a store Backroads is!!! Went there to purchase Hokas for the long walks I take, and they did not disappoint. HUGE selection!!! And don't even get me started on the customer service!!! Everyone is amazing, especially Brian and Chris!!! You are greeted with a smile and very welcoming, "Hi, is there anything I can help you find?" Also VERY knowledgeable with their products (thanks Brian)! Thanks TONS to Chris for going up and beyond his call of duty, exceptional!!!! I will definitely be a long term customer and will tell peeps to check this store/cafe/beverage gem out!!!!
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April 2023 by Leah Komer
Highly recommend!! Had a great run with the crew, such a positive and welcoming environment. To top it off picked up some local brews to bring home. They have a great selection in store and knowledgeable staff
