Banks in London, ON

9 locations found near London

“I had an amazing experience signing up for a new account today. The staff were very polite and amazing. Matt was remarkable and assisted me with opening my account. Had a few queries which he resolved instantaneously and made the process super easy. I really appreciate the staffs’ professionalism, service and politeness towards customers. Thank you ??”

3.7 Good65 Reviews

“I had a very good experience today with Jenny. Someone was trying to use my bank card, and I went to another branch first, but the employee there did not help me.

When I came to this branch, Jenny helped me right away. She was very kind, professional, and understanding. She listened to my problem and changed my bank card for me quickly.

I really appreciate her help and kindness. Thank you, Jenny, for your excellent customer service. You are a wonderful employee!”

3.3 Good83 Reviews

“I had a really positive experience today at Scotiabank on Fanshawe Park Road West. I met with one of their team members, Shweta Saini, and I couldn’t be happier with the help I received. Shweta took the time to listen to my questions and explain everything clearly and patiently. I felt that she genuinely cared about making sure I had the right information and support. Her professionalism, knowledge, and friendly approach made the whole process easy and stress-free. Thank you for the great service—I left feeling confident and well taken care of!”

3.2 Average56 Reviews

“Alejandro is a superstar in customer service. Despite my poor experience with other TD branch, I was received well by him and the team. He's very kind and personable. I wish him the best!”

2.7 Average46 Reviews

“Everyone I've met with there has always been so nice. The tellers seem like they genuinely enjoy working there and together. That energy alone is so rare at a bank.”

2.4 Poor68 Reviews

“I want to appreciate the services. My online advisor - Sukhi, made the process very smooth and convenient. They were very kind, patient and sweet. It's great to have such interactive and convenient bank services.”

2.2 Poor55 Reviews

“I had an appointment to renew one of my accounts. I’m still fairly new to the area and most of time I do my banking over the phone for these types of transactions. I figure I might as well have a sit down and build on that so I know who I am dealing with and what options are there for me and my finances. I am glad I decided on this meeting and I am glad I got to know Nimual. Nimual has the experience and know how to meet all of your financial needs. She is well versed in the banking industry and is willing to listen and help you head in the right direction of your financial goals. Highly recommend this location and especially Nimual if you’re looking for someone to cater to your banking needs.”

1.7 Poor51 Reviews

“Had a disappointing experience earlier this week at this location, and shared my experience in the form of a negative review. The branch manager reached out to me personally to try and amend the situation and was very professional and cordial, and I just really appreciated her efforts to try and make the situation right. I have therefore updated this review to reflect my overall experience and satisfaction with their service.”

1.8 Poor51 Reviews

“⭐⭐⭐⭐⭐ Excellent Customer Service Experience ⭐⭐⭐⭐⭐

My wife and I had a truly outstanding experience today (December 22, 2025) at the Scotiabank branch located at 1250 Highbury Ave N, London, ON, thanks to Elif.

We arrived today, less than half an hour before closing, to request some important bank documents. Despite the timing, Elif was extremely accommodating, patient, and professional. She was very knowledgeable about our concerns and took the time to clearly explain everything to us. Even after her working hours had technically ended, she continued processing our documents without rushing and always with a positive attitude.

What truly stood out was her genuine care for customer service. Once everything was completed, she even personally opened the door for us as we exited—an extra gesture that showed how much she values her clients.

Elif truly connects with customers and goes above and beyond to provide excellent service. Today’s experience exceeded our expectations, and she is a real asset to Scotiabank. Thank you, Elif, for your dedication and exceptional service! ???????”

2 Poor92 Reviews