Best Buy is an electronics store chain specializing in computers and accessories, mobile devices, TVs and home theatre, video games, and various other product categories. They offer services such as reserving products online for in-store pick up, free shipping on orders over $35, and a Low Price Guarantee. The Canadian branch provides a wide selection of the latest technology products. Their team members, such as Avi, CJ, and Marcus, are known for their active engagement, politeness, patience, and attentiveness to customers' needs. They can help resolve technology issues, including repairing problems and protecting valuable devices. Avi was quick to assist a customer looking for a new laptop and was helpful and informative, leaving the customer very satisfied. CJ was knowledgeable and helped sort out questions about the Price Guarantee policy, recommending this location over online shopping. Marcus consistently provides outstanding service, guiding customers to the right products with confidence. A customer appreciated the assistance received for a gift purchase, while another was satisfied with the help in finding the best deals for four TVs for their business. The Geek Squad's excellent service was highlighted by a customer whose laptop was fixed just before closing time, demonstrating the team's dedication to customer satisfaction.
Phil W was fantastic. Very patient , spent over an hour educating me on my new phone and helping me transfer information. Made the process absolutely seamless.
August 2024
Great experience with staff. Exceptional customer service
August 2024
The staff in the computer sales area and at Geek Squad are very helpful and knowledgeable.
