“Zeina is the best she has fantastic customer service skills and excellent product knowledge. We were extremely happy with our experience at the London Store today .”
“The staff were very helpful as I wasn’t sure what size I would take. I’ve recently lost 80 pounds and have given away most of my clothing, so it was very important to find something that fit.”
“IF you’re looking for the BEST shopping experience, and I mean, THE BEST, go see Daniel. He will dress you up, make it fun, easy, and he’ll make you look spectacular. Always a pleasure shopping at Channers, especially because of Daniel. Highly Recommend.”
10AM - 9PM
1105 Wellington Rd Unit 9, London
Clothing Stores
“Had good experiences in this store until late this afternoon. I told one cashier I am searching for the light Jean capris that were here a few weeks ago. She sent me to Cleo’s. I didn’t find and went back to the store and another cashier said no we don’t call other stores. She said they’re closing. I said so no customer service. She said take care. I laughed. I said take care. She laughed. I continued going out the store laughing. The employees would probably know the product best and still be able to find on computer or call?! No customer service because they’re closing the store. It never stops. Is that why Ricki’s is closing ?!”
“Lovely scarves. The owner was amazing. She helped me and I left with a lovely scarf to match my new coat. So much variety in other products also like hats, body products, jewelery etc.”
“I don't know how many pairs of shoes I bought in this store, more than forty and I'm always satisfied, like a child opening his Christmas present every time ? and the discounts are just too much ⭐⭐⭐⭐”
“Great local joint with excellent service.
Didn’t have exactly what we were looking for on the floor… no problem, customer made for us on the spot in under 10mins. Amazing.
Would love to see more/better design work.
Worth upgrading to the premium tees. The base ones seemed a bit off to me.”
“I popped in today and Grace was amazing. She helped me find some outfits to mix and match for some upcoming functions. She was professional, helpful and supportive. Thank you Grace.”
“Absolutely love the service. I had called in because of an online issue. I spoke with a staff member, Conrad, and he was so helpful. I later had to go in person and Conrad and the other staff were patient and very helpful. I totally recommend this location and will return to shop.”
“My first visit. Exceptional sevice. Awsome staff. Great products. Cant compliment them enough for getting me clothed for a wedding. My new favourite mens clothing store.”
“Literally loved the chick who helped me && my partner out today ? this place is great, && everytime we go here, the employees are so stellar ✨️”
“Great prices and staff are very accommodating and helpful. Management is always open to helping with styling and finding sizes for my son and always helping us get the best deals. Definitely will be coming back with the Christmas season starting!”
“I like shopping at Hot Topic and used to shop there a lot since they open at Masonville Mall since 2016-2017. I do missed the original employees who were the first ones to be hired, but I do wish them all the best. I went to Hot Topic a few times this week looking forward of their Five Nights at Freddy’s 2 merchandise, and also I am waiting for their Halo: Series 2 mystery blind bags made by Monogram. However, the prices is only in American Dollars (USD), and they would not shipped or accept the pre-orders outside the United States. This is if you do want to shop on Hot Topic online, but complicated for their Canadian consumers. If you are shopping from Canada, good luck trying to wait until the pre-order date is on its official release date, and doing the currency exchange rate from American to Canadian Dollars. The staffs at Hot Topic in Masonville Mall are so nice and friendly. They have good style and would like to accept they will have my business on my next future visit whenever I am at Masonville Mall shopping at Hot Topic hence looking forward for their Halo blind bags as a die-hard Halo fan. They do have Death Note, Sum 41, SpongeBob and a whole lot more. I would buy their Five Nights at Freddy’s 2 t-shirts before wearing it and watching the movie at Silver City Cineplex in Masonville Mall. The girls working at the cashier are super friendly. That is the kind of business I will support is customer service and I will patronize their business even it has been a long time without shipping there. The new staffs of 2025 are fantastic doing their jobs while on duty. I will be doing my Christmas shopping and birthday shopping there soon. What are you waiting for, folks? You need to go to Hot Topic at Masonville Mall. From tees, blind bags and your favourite movies. Hot Topic has it all! I will be back! I was there to look for Christmas ideas at Hot Topic at Masonville Mall on Friday, December 5th, 2025. I will look forward coming back for their Halo: Series 2 mystery blind bags made by Monogram. Hot Topic should carry some Final Fantasy and Halo products, too. I will come back for their 2026 products of the Mario Galaxy Movie and Toy Story 5. Hot Topic has the best tees when it comes to upcoming movies! I like every staffs at Hot Topic! Again, super friendly and best customer service! I will be back!”
“The Banana Republic Factory Store in London is a great place to find stylish, high-quality clothing at excellent prices. The store is well-organized, and there’s always a good selection of sizes and styles. The staff are friendly, helpful, and make shopping a pleasant experience. A must visit place for fashion deals!”
“This dude Jaylin is the nicest and funniest guy you will ever meet and he’s a great salesman, but he’s not too pushy. He did his job perfectly come by and he will put a smile on your face amazing service and help.”
“I had to find a guest prom dress a couple months ago. I was in a rush because prom was next week and I absolutely had no idea what I wanted or would look good in. There were these couple young girls that greeted me with so much kindness and enthusiasm, they got very excited when I told them my prom theme and started bringing dresses to try. I really appreciated all this because I was shopping by myself and didn’t know what I was even doing! Everyone was so sweet and recommended me a place to buy shoes and purse for prom as well. One of the girls there brought me their last yellow dress that was in my size and on sale! I loved it so much and got compliments from the workers there and people in the other try on stalls!! overall a very friendly environment and affordable and helpful!”
“This place was great the young worker really helped me with my needs and got me the boots I needed. I wish I got his name he is such a great human being and a hardworking individual”
“While the quality of things can't yet be commented on in terms of longevity, the product looks fantastic, fits well, and feels well built. Bought a corduroy hat there today and it's awesome.
The owner was super helpful, super friendly, and overall, very knowledgeable.
The store is organized well, and smells great!
Definitely a great spot to have in London!”
“I’ve always had a great experience shopping at Banana Republic. Their clothing is stylish, well-made, and perfect for both casual and business wear. The quality of fabrics and attention to detail make their pieces worth the price, and they often have great sales that make shopping even better.
The customer service is excellent—staff members are always friendly, helpful, and willing to assist with sizing or styling advice. The store layout is clean and well-organized, making it easy to browse without feeling overwhelmed.
If you’re looking for modern, timeless fashion with a touch of sophistication, Banana Republic is a fantastic choice. Highly recommend!”
10:30AM - 7:30PM
352 Richmond St, London
Clothing Stores
“I made a trip to London Ontario yesterday and came across an amazing store that sells awesome gear, shoes for ladies and Gents must check out brand name clothing.. One-stop-shop I bought this beautiful jacket! The owner is a very humble dude name Mikey!!”
“Wonderful customer service last night (Dec. 7) it was at the end of their night but they were super helpful & patient with my online returns. Also helped direct us to another store in the mall. Well done you really helped us out. ?”
“⭐️⭐️⭐️⭐️⭐️
Lindsey (manager) made our shopping experience exceptional! We had a price mix-up while shopping for clothes, and she handled it so smoothly, honoring the discount in our favor without any hassle. Her super friendly and accommodating attitude really stood out. She was also incredibly respectful to her staff, which we appreciated. Lindsey’s professionalism and kindness made us feel welcome, and she’s a huge asset to the store. We’ll definitely be back because of how great it was interacting with her!”
“Great shopping experience at Mark’s! The store was clean and well organized, and it was easy to find what I needed. The staff were friendly, patient, and very helpful with sizing and recommendations. They have a great selection of quality clothing and workwear at reasonable prices. I’ll definitely be coming back again!”
“Good selection in clothing sizes, great staff. 4 stard; only because if you name is Mark's work warehouse then you should have more work related cloths for the sole purpose working. Other then that. good!”
“The staff at Juniper provided my daughters with such a wonderful experience that stood out compared to other dress shops we have tried. The selection was plentiful and the prices are comparable, but the experience was second to none. The ladies worked as a team to ensure the fits were perfect, offered great options but were so patient and kind to the customers. It took a lot of the stress out of dress shopping.”
“I went to Levi’s and Sophia was super nice and helpful. I’ve been searching forever for the perfect pair of jeans, and she was so helpful throughout the process. She asked about my style and jean preferences, and really took the time to find options for me to try on. She even knew exactly where to look and found me a pair of jeans for only $14.90 after tax on the clearance rack! I never would’ve found them without her. Great experience, thank you, Sophia!”
“We had the most wonderful experience at Elizabeth Noel! From the moment we walked in, my daughter was treated with such care, patience, and genuine kindness. The staff truly went above and beyond to give her a personalized experience and made her feel special and confident every step of the way. It wasn’t just about finding a dress—it was about creating a memory, and they did exactly that. We are so grateful for the time, attention, and heart they put into helping us. Highly recommend to any parent looking for an exceptional experience for their child.”