Dot Furniture is a Canadian-owned and operated retailer specializing in home and patio furniture since 1996. With a beautiful selection of furniture and decor, Dot Furniture offers one of the widest ranges of patio furniture available in Canada, alongside a growing collection of well-made indoor furniture for living and dining rooms, as well as accent pieces and tableware. Customer experiences at Dot Furniture are consistently positive, highlighting the exceptional service provided by staff members like Danielle, Alan, and Tony. Shoppers appreciate the quick response times and helpfulness of the team, with many noting that employees go above and beyond to assist with specific needs. For instance, Alan's dedication in helping a customer repair outdoor chairs was particularly noteworthy, demonstrating the company's commitment to customer satisfaction regardless of the size of the sale. Visitors to the London location have praised the friendly and knowledgeable staff, particularly Dave, who is recognized for his professionalism and patience. Customers often mention the high quality of the products and the great value they offer, leading to numerous recommendations to friends and family. Overall, Dot Furniture is known for its outstanding customer service and quality offerings, making it a favored choice for furniture shopping.
The staff was super nice. The store was very clean and well laid out. I would go back and buy more furniture from Dot.
November 2025
Had a good experience shopping here, very friendly and kind staff
November 2025
Very Good shopping experience at the DOT London store, wonderful selection of patio and indoor furniture. Very friendly and welcoming Staff, will certainly come back to shop again
