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October 2024 by Lisa Smart
The staff is not knowledgeable. The staff is slow. Teaches me to do any banking on a Saturday geez
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September 2024 by Brenda Halton
Trying to get in person help with a manger , is very difficult . This branch is not good at helping older folks , sad !
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August 2024 by lemi Lausa
I wired money going to mexico for a medical procedure. I provided the teller (Mr. Ziad) all the informations needed, little did I know that he entered the name of the bank as as beneficiary not the account holder’s name. The bank in mexico returned the money and I don’t know when they will call me so I can do the wire transfer again. Maybe, I will go to other branch or go to TD Bank instead. To the teller, pls ask your co workers if you are not sure what to do. We don’t know everything, that for sure.
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August 2024 by Abdul Hasanzada
Worst customer service, period. Asked for 5k cash from my checking account, they refused to give me because apparently they don’t have enough cash. Asked to talk to the manager, the teller disappeared for 10 minutes came back said we can give you extra 1k if that helps. Never going at this location again
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August 2024 by Shiela Sambrana
Bad experience the staff today that attended me is rude guy he even rolled his eyes on me.. He is with the black thing on his head.. When i said i dont know how to do it he rolled his eyes on me.. Theres still some people dont know how to do onlune thing thats why theres a Physical bank.. If you dont have us as a customer you dont have a job.. Rude people..
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August 2024 by Darlene Sheppard
I have bin a Scotiabank customer for close to 40years, and l have always got excellent customer service, they have helped me with my credit cards, loans, fee's to suite all my needs, the employees at the Highbury & Huron location are amazing, they take the time to explain things to you that you don't understand & make sure your questions are answered.
The Mutual Fund Representative
Lisa Reeves is amazing, outstanding ? customer service ? l went in unsure & came out walking on sunshine ? thank you Lisa your the best.
thank all of you at Scotiabank Highbury & Huron for your excellent outstanding customer service. ?
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July 2024 by Lloyd Evony Antonio
I’ll just leave it with a screen shot. I am currently at their branch and the advisor is not available. 1 star for the service comparable to a Joke! ?
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July 2024 by George Miller
This particular branch has by far the best managers and tellers in any Scotiabank anywhere.You have to visit and ask for banking help to fully appreciate the level of service at this branch.Also this is the only branch open on Saturdays for all of us full time employed customers.I highly reccomend this branch
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May 2024 by jaha6675
The absolute worst branch have ever been to. I have now gone to the bank 3 times today to try and get a new bank card. The first time I was given a random person's bank card and allowed to change the pin... literally go anywhere else...
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May 2024 by Harris Home Hardware
Simply the best Scotiabank. Love the Manager Brian, he’s always gone above and beyond for our store and also Aimee and all the staff that work there are great! Highly Recommend especially for Business Banking!
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May 2024 by Raghav Bhatia
Friendly service. Friendly staff always helpful
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May 2024 by Siddharth Gauri
The staff was rude.
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April 2024 by Fake Usa
Financial advisor Kevin doesn't even bother listening to his clients, just wants them gone asap.
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February 2024 by Gaurav Sharma
Our accounts are now managed by inexperienced individuals unfamiliar with basic banking rules. Instead of answering simple questions, they often begin explanations from step 10 rather than step1.We require a more experienced team capable of assisting customers with their accounts. Additionally, when appointments are booked, personnel should seek authorization before opening an account and inquire about the customer's needs, explaining the process before asking questions.I wouldn't suggest this place to anyone seeking genuine assistance. They don't appreciate the time you invest during meetings.
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February 2024 by Jimmy H
Slow atms that have a hard time counting money
