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February 2024 by Gaurav Sharma
Our accounts are now managed by inexperienced individuals unfamiliar with basic banking rules. Instead of answering simple questions, they often begin explanations from step 10 rather than step1.We require a more experienced team capable of assisting customers with their accounts. Additionally, when appointments are booked, personnel should seek authorization before opening an account and inquire about the customer's needs, explaining the process before asking questions.I wouldn't suggest this place to anyone seeking genuine assistance. They don't appreciate the time you invest during meetings.
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February 2024 by Jimmy H
Slow atms that have a hard time counting money
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February 2024 by PLin
After waiting in line for almost 20 minutes, to get some USD$, I was asked if I pre-ordered it in advance. Huh? I couldn't even get a $1 u.s. bill. How does one PRE-ORDER u.s. currency??? Does one need to wait on hold with your call-centre for 30 minutes? Having no U.S. $ is one of the dumbest things I've ever heard from a bank lol
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February 2024 by Joanie Fehr
The stupidest bank tellers I've ever been too. Half have their finger up their butt and the others believe scammers over the card owner then try to steal your hard earned money. Don't recommend Scotia to anyone
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February 2024 by Aaron Brochu
This is my home branch. All ways helpful
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December 2023 by Matteo Fabrizio
Prakar was very very helpful and proactive in suggesting solutions that save me time and energy with regular banking activities. Give this man a promotion! Thank you Prakar!
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October 2023 by hakdog ako
Never ever transact with Densey Juman. Didn’t help me with my issue at all. Never got my welcome bonus even if I tried to raise that concern A LOT of times. The guy doesn’t even bother to respond on your e-mails or calls.
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September 2023 by Sherry Grace Da-Barbudo, BSN, RN
It was a pleasant experience with my banking transaction (for my rental) in this branch and the person by the counter Ms. J was able to assist me with my banking needs efficiently.Thank you very much.
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August 2023 by L Hubbs
Worst customer service I have ever had in any bank they had the Nerve to tell me that I couldn't take money out of my bank because they didn't have the funds really you're a bank!!!!! needless to say i took all my money out and my retirement fund and switch to another bank.
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August 2023 by Ashley Bernard
Bad branch, they charge to certify cheques then hold them. That’s stealing in my books. Hyde park branch is the ONLY good branch in London. They win all the awards for customer service, maybe you should get some training from that location????
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August 2023 by Dhandabani Ramakrishnan
Incompetent staff , arrogant manager. Wish Scotia send them to BMO across the street to learn banking and how to treat a customer.
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August 2023 by quie3101
if you are waiting for a money trasfer over 3000 you could walk across the country faster...horrible customerservice #morons
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July 2023 by Mike Bedell
Scotiabank is a terrible establishment. Their employees are not helpful in a timely manner, their phone service and customer service are absolutely abysmal. Paid off my mortgage and then 3 days later they took $2500 out of my account because they "forgot" to discharge the loan! Terrible.
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March 2023 by Joy Soepboer
I was at this location today and saw a manager or whoever he was,Brian Dempsey Scotia bank Huron and Highbury Ave London, helping a ooor man who was in obvious pain and couldn’t walk well. He walked him to the door and offered to assist him further. There needs to be more kind people like him in the world!
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March 2023 by Nanu Gurung
I wish I can give zero stars horrible experience the waiting time was so long almost an hour we went there to make pay cheque but the advisor Aisha I think they don’t have zero experience they should learn how to serve the customer better next time I recommend not to visit there
