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“The best place to visit when looking for home building material. The staff are all helpful and with smiles. I had support from the light fixture salesman to the cahsier, all very eager to provide additional information. I brought back items the follwing day and they were super helpful, with the manergs assiatnce as well. I will recommend and return to this store.”
“Tracy from the paint section is an outstanding worker. Her customer service skills are exceptional. She is beyond knowledgeable and patient. I was worried about paint smells and she opened multiple cans for me until I was comfortable and helped me select the best paint for the job I was doing at home. Definitely deserves to be acknowledged for her welcoming and helpful personality.”
“From the moment I walked in to the moment I left, every single employee I encountered greeted me warmly and proactively asked if I needed assistance . A small gesture that made a big impression and set the tone for an outstanding visit!
I was particularly impressed by Nathalie in the wood-cutting department, who delivered some of the best customer service I have experienced in a long time. It was genuinely refreshing to be served by a woman excelling in a field traditionally dominated by men, and she did so with remarkable confidence and expertise.
Nathalie walked me through every step of the process clearly and patiently, presented several options tailored to my needs, and gave me an accurate estimate of how long the cutting would take. Her knowledge is evident, but what truly sets her apart is how much she genuinely cares about the customer experience. You can tell she takes real pride in her work and that enthusiasm is contagious.
This level of service, from every corner of the store, is exactly what keeps customers coming back. I will absolutely return, and I recommend this store without hesitation.”
“I can't thank Ravinder enough for all her support. She helps me every single time with so much patience and deep knowledge. I especially appreciate her honesty. gives genuine, fantastic advice rather than just telling you what you want to hear. Thank you so much”
“Needed some help and Bam 💥
Donal was on fire 🔥
Excellent customer service
Went above and beyond to help us
👏”
“I am rating Ray from Appliances at Home Depot on Baseline Road. There was some mix up with the delivery of my Vissani 3.4CF UPRIGHT FREEZER. Ray went out of his way to help me. I finally received my freezer late this afternoon and my old one was hauled away. The driver was very efficient. Catherine Hendley. 19 June 2026”
Home Improvements
Home Improvements
Home Improvements
Home Improvements
Home Improvements
Home Improvements
Home Improvements
“I had a wonderful experience at the Home Hardware in Manotick. The customer service here is outstanding.
Peter and Frank were incredibly friendly, patient, and knowledgeable. They took the time to answer all of my questions, offered practical advice, and genuinely wanted to help me find the right solution.
Shopping here feels very different from the big-box stores. Instead of feeling like just another customer, I felt like I was talking to experienced friends who truly cared. The products are high quality, the prices are very reasonable, and the service is exceptional.
Thank you, Peter and Frank, for your kindness and professionalism. I’ll definitely be coming back!”