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March 2025 by Ym “Johnny” Chiu
This 1 star is earned by Ms Indera. Thank you very much for your attitude.
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September 2024 by a shahla
Thank you Wendy for your excellent Customer service and for finding a second pair of shoes for our twin girls.
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August 2024 by Vivek M
This location is absolute rip-off and shameless staffs, here is my story, my new born got a gift dress (from our family friend) which was not cotton material and hence we decided to give it back to get something else for the same cost but guess what happened, the actual price of the dress was $30 +tax, but the staff told me they will only take it back for $8 value , WTH it is under 14 day period and they are not even taking it back for 1/2 the value but less than 1/3.
Trust me do not buy anything from carters and definitely not from this location, these cheaters should be educated by us by boycotting them.
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March 2024 by amy Zindros
I used to really enjoy the Carter’s store. I found it had a vast variety of things I especially like the hip-hop line that they carried staff. Usually let you do your shopping in peace and was there to answer any questions that you might have. However, most recently in the last two years, I find that the store doesn’t really have much to offer. Quality isn’t that great and selection is mediocre. I Often see the same sales associate whenever I go in (Which is not often) And she is not very helpful. In fact this Visit I found that she more came to speak to me because of the fact that she thought I might be taking something. or at least that’s how it seemed to me. I really enjoyed the store when it was Gymboree.
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March 2024 by C H
Went to return items I received as a gift. When returning them, the cashier was asking for my full name and email. I asked her if she was signing me up for their subscriptions and she said no they needed this info for the return. Next day I started receiving promo emails. Pretty sure this goes against CASL guidelines.
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January 2024 by Ramanjot Kaur
Had a great experience with carters. excellent service by Binoj ?
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November 2023 by Trisha Lee
Staff were very helpful, sweet and kind. I visited the store to shop for newborn clothes as I am 37 weeks pregnant, suddenly I began to feel hot and light headed. The staff immediately sat me down and gave me water. I am incredibly greatful and I appreciate the amount of care and concern shown. Thank you so much!
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June 2023 by YLK LK
Great prices, store, prices and selection. Great staff & customer service too.I love shopping here and online.
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April 2023 by Harsh Bhrambhatt
Very good location and collections. There were descent deals on cloths
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December 2022 by wahaj laeeq
I did.shopping for my son..??
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December 2022 by KUNZE WU (Lucas)
It's nice to have some discounted stuff
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December 2021 by Houman Shariati
I usually buy my kids clothes from here. The store is well merchandised. They have an Amazing customer service. The team is very friendly and helpful. Keep up the great work.
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December 2020 by davidson cherian
Customer service was top notch and the prices were labeled at par with market with good quality materials
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December 2019 by shahbaz yousaf
Love their designs and prices
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December 2019 by Ahmed R
0/5 starsWalked in hoping to have a regular experience only to be profiled as a thief. Followed around the store by an associate, even moved to the other side of the store only to be followed again, literally she stood two meters away from me the whole time. Left to go to the store next door only to hear a phone call that associate was having of 'a suspicious shopper' with the same description as me. The associate, an acquaintance, informed that they suspected me.Came back later for the district/head office numbers, waited 5 minutes just for them to get the number. Asked the store manager if she realised what happened was wrong and she began to raise her voice and then threatened to call the police and security!Coming from a person who's worked in retail for nearly a decade I know there are ways around a situation like this - with proper training and procedures. This was racial profiling and essentially a defamation of character (contacting a store which they have no affiliation with, accusing me of theft). Completely unacceptable and I just wish for no one to experience this.Regardless the fact this all happened, the store was a complete disaster for having 5+ staff on site, poor customer service, and lack of common knowledge.
