My doctor fax requisition in and I followed up with phone call for filling the prescription. Speak with pharmacist to confirm everything was in good order and received a text ready for pick up. The process was seamless and quick.
January 2024
I have been on the phone waiting to speak to the pharmacy for over an hour, to ask for more information about some of my prescriptions that I can’t locate / refill online. This is not an isolated incident. Their service level has dropped over the years. The wait in person or over the phone is ridiculously long nowadays.
December 2023
Have been on hold for over an hour trying to get through to pharmacy because I’m not able to request a refill of my prescription online even though I’ve completely run out of an extremely important medication. They also stopped auto renewal on my prescriptions on their end and I’m unable to restart this.
