The TELUS store provides outstanding customer service, with staff members who are friendly, patient, and highly knowledgeable. Customers have praised employees such as Ali, Raheen, and the store managers for their professionalism and helpfulness. They take the time to answer questions, explain options, and ensure a smooth transition for those switching from other providers. Even during busy times, staff members remain focused on providing personalized assistance, making each experience seamless and stress-free. They are especially attentive to customers who may not be tech-savvy, helping them feel comfortable and confident with their new devices and plans. Customers consistently highlight the positive attitude and professionalism of the team, noting that their service makes TELUS stand out. Whether setting up new phones, explaining discounts, or guiding customers through the process, the staff's dedication and friendly approach earn high praise. Overall, TELUS is recommended for anyone seeking reliable, attentive, and professional service.
Excellent experience and very informative! Nagasai was very helpful and informed!
January 2026
Dealt with Ali, he was exceptionally patient and so helpful. Ali is very professional, highly recommend going to see him when you visit this store.
January 2026
Ali was exceptional. He took his time, answered all my questions, and gave me the best deal possible. Even during busy times, he never rushed the process and focused on what was best for me. You may have to wait a little when it’s busy, but it’s absolutely worth it. Highly recommend!
