Gap, located in Nepean, ON, is a popular clothing store offering a wide range of clothing for men, women, kids, and babies. Known for its iconic essentials like Gap denim, dresses, and pants, Gap provides a convenient shopping experience with a buy online, pick-up in-store option. The staff at Gap are described as extremely helpful, sweet, and passionate. The change room assistance and the cash register experience were both praised, with one customer mentioning the employee's willingness to price match and give them the cheaper online price in-person. Customers have found the quality of the clothing to be outstanding, particularly for those with a curvy body type, who have had success finding well-fitting jeans. The baby wear line is also noted for being affordable and cute, with the Disney collection never disappointing. Customers have appreciated the hard work and dedication of the staff, who have provided excellent service and maintained a warm and friendly demeanor, even when handling a large number of customers.
Very slow customer service. Have had to do multiple returns there and employees aren’t very interested to serve quickly. They are often chatting to each other instead.
March 2026
CHICA is wonderful she deserves a RAISE !!!!!!
She helped me bag all my items and if a perfect cashier award are to be given, she’d definitely win it!
August 2025
Staff helped me find jeans and helped me find lowest price
