Multi-Luminaire is a trusted business that offers both outdoor and indoor lighting, along with decorative items and accessories to brighten up every room in a home, from kitchens to bathrooms. The store provides a wide selection of hanging, track, and floor lamps, available for purchase online or in-store. Customers frequently praise the friendly and helpful staff, highlighting individuals like Tracy, Kathy, Tony, Kyle, and the store managers for their excellent service and expertise. Many reviews mention how staff members assist with selecting the right lighting, provide great ideas, and offer ongoing support even after purchases. The store is known for its extensive in-store displays and the staff's ability to quickly find specific products from catalogs. Customers also appreciate the quality and pricing of the products, emphasizing that shopping at Multi-Luminaire is preferable to online options for better service and assurance of product quality. Long-term customers have shared positive experiences, including receiving repairs and support many years after initial purchases, demonstrating the company's commitment to customer satisfaction. Overall, Multi-Luminaire stands out for its wide selection, knowledgeable staff, and exceptional customer service, making it a reliable choice for lighting needs in Ottawa and surrounding areas.
Amazing customer service, friendly, helpful land professional.
September 2024
Awesome staff and selection! Did a big house reno and needed help choosing lighting options for the project. Tracey is magic! She helped us pick out everything we needed and had great ideas anytime we got stuck. Great team!
May 2024
Lots of lighting options, just none that spoke to us
