Multi-Luminaire is a trusted business that offers both outdoor and indoor lighting, along with decorative items and accessories to brighten up every room in a home, from kitchens to bathrooms. The store provides a wide selection of hanging, track, and floor lamps, available for purchase online or in-store. Customers frequently praise the friendly and helpful staff, highlighting individuals like Tracy, Kathy, Tony, Kyle, and the store managers for their excellent service and expertise. Many reviews mention how staff members assist with selecting the right lighting, provide great ideas, and offer ongoing support even after purchases. The store is known for its extensive in-store displays and the staff's ability to quickly find specific products from catalogs. Customers also appreciate the quality and pricing of the products, emphasizing that shopping at Multi-Luminaire is preferable to online options for better service and assurance of product quality. Long-term customers have shared positive experiences, including receiving repairs and support many years after initial purchases, demonstrating the company's commitment to customer satisfaction. Overall, Multi-Luminaire stands out for its wide selection, knowledgeable staff, and exceptional customer service, making it a reliable choice for lighting needs in Ottawa and surrounding areas.
We needed a small part for a light we were given by a friend. We stopped in to see if they sold this part and they said no, but they had a box of spare parts that they let us look through. We weren't sure which size we needed so they had us take both just in case. Wonderful customer service!
March 2025
Excellent product, sales staff and customer service.
December 2024
I had an excellent shopping experience the other day at this store. Cohen spent a lot of time helping me and then followed up a couple of days later as promised. I’d definitely shop here again. Ask for Cohen!
