“Awesome store, way better selection than Marks. The staff member helping me was knowledgeable about the boots, and very helpful for choosing a pair that would best suit my needs. The store also has a selection of insoles which are worth the buy.”
“I just bought some dress shoes for a wedding I have to go from Comfort Shoes Plus. It’s a great place to buy women dress and casual shoes that are made wide. They have also have some shoes that are stretchy and are for people who have Bunions. If you have Bunions or wide feet and you just want comfortable shoes that are dressy or casual go to this store. Also they had great service.”
“I was very impressed with the service Snehal provided. While I have been a customer for many years, this is the first time that I feel compelled to write a review. Thanks again Snehal.”
“We went there recently, and had THE BEST customer experience I have had in a shop in ages. Having been a retail manager for a premium brand in the past- I know what quality of care feels like in an in-store experience and let me tell you, this staff member Kelsey went ABOVE and beyond for us. I have no affiliation with this store, more so, it was my first time shopping there in person I usually order online or buy my vans through a discount shoe brand. So I took my super picky husband to this shop just with the intention of browsing. We had been to every shop in the whole mall searching for shoes and not only is he picky, but he’s also extremely cheap too. Well, after being in this shop- we felt instantly at ease and Kelsey was sooo good with our daughter who was not super jazzed about shopping for someone other than herself - lolz but as soon as Kelsey gave her a cool VANS sticker she was soo delighted and on her best behaviour (good job, knowing how to deal with kids!). So my husband, because of the customer support ended up trying on mannnny pairs of vans and picked two pairs that he really liked. But, because he’s cheap we had to think about it and make sure he checked every last store to make sure that this was the deal he wanted to go for. He intended on buying just one pair of shoes …. But because of the way she was seriously like “no worries if you want to think about it and go grab a bite and decide they’re not for you that’s totally okay there’s no pressure at ALL” and they were literally the ONLY person in that entire mall that 1- greeted us when we walked in, 2- was super engaged but not hovering while we looked 3- didn’t get weird about us asking her to try on sooo many different styles and while he was picking and they were helping us she stood by and didn’t walk away making it hard to find her to ask her for a different pair to try 4- she knew her stuff and was super knowledgeable about the brand, also mentioning how it was gender neutral and I liked that a lot 5- she wasn’t pushy, she didn’t get weird when we left to grab food before making a choice 6- when we came back our daughter was holding some items that she got at a different shop and Kelsey walked up and offered our little girl a mini vans paper bag to put her other items which was totally cute and made her feel amazing, walking around with her mini bag on her arm like a purse! What a stand out experience. So much so that I am here reviewing a store which I NEVER DO, this is because this shop associate deserves the recognition for a job well done! Not only was she able to help me get my husband to finally buy himself new shoes after years, he got two pair which was totally amazing! Thank you for your super great attitude and fun experience! I’m already planning to return this week to buy my son a new pair for school! Yay VANS but most importantly, I hope they realize they have a GEM with this employee!!!!”
“Fantastic service ! Both ladies were extremely helpful, professional and knowledgeable. I enjoyed my visit and I found the most perfect boots. There was a really good selection. Will recommend this tootsies to every person who needs a good pair of boots. (Thank you for letting me know I forgot something in the store)”
“Our team at Yunus Construction Global Ltd. is getting ready for the Canadian winter! Today, we stopped by Mark’s to pick up some warm merino wool blend socks and comfortable winter boots for everyday wear and work. We found some great deals and discounts! The boots are comfortable, the socks are warm, and the quality looks excellent. The store was clean, well-organized, and the staff were friendly, polite, and helpful. As a construction team working outdoors in Canadian weather, we know how important warm, comfortable footwear is. Great shopping experience! Thank you, Mark’s. Highly recommended!”
“The location is awesome bc of its staff. A shout out to Gifty Rose, who helped me out with a bit of a complicated return/price match. She is professional, patient and very sweet! Thank you Gifty!”
“Nora and Hams, customer service associates were very personable and professional. They both asked if they could assist me in finding a pair of safety footwear. They both were patient, pleasant and helpful. I must have looked at 3 or 4 different footwear before selecting the correct size and style. I would recommend anyone looking for safety footwear to go to the Work Authority for the safety footwear needs.”
“Dropped by Suzy Shier at Bayshore yesterday just to browse with my friend, but thanks to Mousum’s amazing pitch, service and recommendations, we ended up picking up way more than we planned haha; and honestly, no regrets! She was super friendly, patient, and had a great eye for style. Easily one of the best shopping experiences we’ve had. Definitely coming back!”
“Dropped in with my 7 and 9yo's to check this place out. Staff was very friendly, patient and helpful while my kids tried on various models. I found they had a great selection and a lot of models happened to be on sale (bonus). Highly recommend checking it out.”
“The staff at the Merivale location go above and beyond. I lost my receipt and they went out of their way to make it right and help me to an exchange. They always greet you when you come in and the store is always so clean . I won’t go to any other location. These employees deserve a raise. I appreciate all that they do and will always continue to shop here and u tell all my friends to shop there too”
“Rashid is an amazing associate! I purchased a pair of Nike Air Max 270s for my son online just three weeks ago when the air unit broke. Initially, the company refused to offer any assistance, claiming that the damage was due to normal wear and tear. However, I believe a $150 pair of shoes should be durable enough to withstand being worn and put to the test! This was the third pair of Nike 270s I had purchased for my son because they have been such great shoes for him, so I knew this wasn't a typical issue. Rashid listened to my concerns, recognized that the situation was unusual, and kindly arranged an exchange. I am incredibly appreciative of his understanding, professionalism, and willingness to help. Customer service like this makes a real difference. Thank you, Rashid!”
Last month, Foot Locker Inc. reopened its flagship store at 112 W 34th St. in New York City, as part of new retail plans. The store introduced "Home Court," a basketball-focused shopping area created with Nike and Jordan Brand. The updated store offers a basketball-themed shopping experience. It combines customer service with the newest products for use on and off the court from several brands.
The "hands-free" footwear brand Kizik just opened its second U.S. store at the iconic Mall of America in Bloomington, Minnesota. The Mall of America store, located in the West Market on the second level, offers Kizik's full assortment of shoes for men, women, and kids in all sizes. It will also carry new seasonal styles, Kizik-branded apparel, shoe care kits, and no-slip socks.