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“Bought a pair of Red Wing Iron Rangers online from Glebe Trotters.
The boots were delivered from Canada to Austria within 5 working days.
Yes, you read that correctly: Canada. To Austria. Five. Working. Days.
At this point I’m not entirely sure whether they used DHL, a private jet, or strapped the box to a very determined Canadian goose. 😂
Everything went absolutely perfectly. Ordering was easy, communication was not needed, the boots arrived well packed and in perfect condition, and the shipping speed was honestly unbelievable.
Finding the exact Red Wing Iron Rangers I wanted in my size wasn’t exactly easy, so I’m really glad I found Glebe Trotters.
Fantastic shop, fantastic service and apparently some kind of teleportation technology for international shipping.
Would absolutely order from them again.
Greetings and Love from Austria! 🇦🇹 🇨🇦”
“I've enjoyed the experience every time I've come here. Good prices. Helpful staff. Great quality. I've come back for new belts for me and others a few times now.”
“If you ever need shoes, ask for Emil. From the moment I walked in, he was friendly, patient, and really helpful. He helped me find the right shoes for my wedding and made the whole process easy. I really appreciated the service and would definitely appreciated his help.”
“We went on a pretty busy day and there were 2 girls helping the customers - special thanks to Colleen for the great service even while juggling many customers and helping me leave with a pair of shoes I love.”
“I dont do reviews often, but I wanted to take the time to write one for Stomping Ground Ottawa. I was looking for Nike Vomero Special Edition which were hard to find. I emailed the store from its website and Cassius emailed me back within a few minutes to confirm the shoes were in stock in my size. I ended up ordering them 2 weeks later (I live in Toronto) and they arrived within 48 hours which was a great surprise. Everything was packaged so nicely, including with custom Stomping Ground packaging tape, AND with a custom note inside from Cass. Thank you Stomping Ground and Cassius for taking such good care of me. You guys are amazing!”
10AM - 5PM
145 Trainyards Drive Suite 4, Ottawa
Shoe Stores
“My sister, cousins and I spent a marvellous afternoon shopping at Shepherds. It was a first time visit for some of us. We were over the moon with our experience. We found the staff to be so kind, gracious and knowledgeable. We found lots of beautiful things and will definitely return. Thank you to all the staff.”
“The service was super fast and friendly! Farishtay is very polite even though she was the only one working, answered all of our questions and did it with a smile!”
“Five stars. Great outcome for me. Totally pain free after enduring awful foot pain from playing basketball a few years ago. Sal is definitely thorough and the front desk staff are friendly and accommodating with appointment schedules.”
“Excellent selection of women’s shoes. Nohad, the super experienced owner, was helpful in finding the right pair for me today. So glad they moved to the neighbourhood from Westgate!”
“Manager with the sick moustache was great! We came in looking to swap out a pair of shoes we ordered online for my wife that were a tad small.
He brought us out a bunch of pairs and entertained our 2 year old and gave him stickers while my wife tried on shoes!
Great services. Thanks”
“Such a great experience! The staff was super welcoming and friendly. I unfortunately didn’t catch his name, but the older gentleman who helped me was so knowledgeable and really took the time to assess my feet and find the right running shoes for me. He also made me feel very welcome to join their running club. I’ll definitely be back!”
“very cozy shop of quality toys from Europe. People are friendly. I love the unusual collections of toys that they present here. also, nice and calm music in the store♥️”
“Cool vibe, beautiful clothes but the young lady at the cash didn’t get off her computer and never interacted with us.
Only answered our questions but nothing more.”
“Just purchased multiple clothing items and the staff was very knowledgeable and professional in helping find the right items . Thank you Patrick and Rene for the help today”
“Shenya and Zahraa are amazing! They gave me so many great recommendations and encouraged me to try on different sizes of the shoes I was looking at. They both recommended some great deals with their socks too. Overall they were welcoming with their organic warm attitudes, extremely helpful, and created an amazing customer experience for me. Shenya and Zahraa are the reason this will now be my go to store for any future shoe purchases. Thank you!!”
“My son and I came in on a whim while visiting from Vancouver. My son was born with a problem with his left foot…after I tried on a beautiful pair of sandals, my son tried a pair of boots. For the first time in his life, he had a pair of shoes that fit. For the first time in his life, after years of trying various custom insoles or shoes or modifications, my son felt what it was like to walk evenly. I cannot say enough positive things about John’s boutique and his attention to detail and his customers. We are grateful.”
“The girl with the long black hair and the tall black association SAVED me. My kids were shoeless and these associates were of great aid. They also gave the kiddos stickers. They were very excited.
Fantastic service! We can't thank them enough. Thank you! God bless. ?”
“I had a great experience with NRML’s customer service team. Kai was especially helpful and responsive in assisting with my inquiries and order, and the support I received made the process smooth and easy.
This was my second time ordering from NRML, and both experiences have been very positive. I appreciate the care and professionalism from the team and would be happy to order from them again.”
“Been to the store before and the owner is a pleasure to talk with. The store is clean, small but not too crowded and very cute. The items are very unique and fashionable. Do not listen to the people saying you can find similar things on shein lol. That's simply not true. I randomly stumbled upon this boutique last winter and I am definitely planning to go back. Woman owned business btw. <3”
“This is my favourite store in Ottawa.
The good:
Staff is very professional and more than accommodating!
The product they sell are unique and unlike any other.
Speed of delivery.
Patience with shoppers who want to try on lots of different styles.
The meh:
The floor is rough hewn planks with paint over them. Hard to keep clean.
The store is very small (but cozy) lighting could be a bit better.
It is in junkie central. Ottawa Byward market seems to be overrun with junkies and zombies as of 2024. I returned to my car and some chick was lighting a bloody crack pipe next to it.
This is not the store's fault but it is a negative factor to the neighbourhood it's in.
There is no washroom for the staff, they need to go across the road to use the over-used public washrooms.
Other than that, I would not hesitate to visit the store and despite the zombies, I personally haven't been hassled in the market area.”
10:30AM - 5:30PM
1200 St. Laurent Blvd #528, Ottawa
Shoe Stores
“I keep coming back to this store because the customer service is always amazing. This time, Amaya helped me, and she was so kind, patient, and helpful throughout my visit. Honestly, everyone who works here is always friendly and willing to help, which makes shopping here such a great experience. Thank you, Amaya, and the whole team! 😊”
“Basma was such a helpful associate (employee of the month!!) and we ended up leaving with one more pair of shoes than we came for. Such a warm and welcoming environment, easy to talk to the people and easy to find what we’re looking for and get help.
Stefan was also so kind and helpful! Upon hearing how much I loves the sockettes, he didn’t hesitate to give me a handful of them and show me the box so I could buy them for myself.
15/10 experience!”
“Patricia was just Great. She helped me find the perfect heels, and accessories for my outfit. Loving the pillow walk and the Gel insteps you can add to the heals. Definitely coming back for my next pair.
Thank you Patricia you were my stylist for the evening !!!”
10AM - 7PM
595 Industrial Ave #595-4, Ottawa
Shoe Stores
“Had the most wonderful experience here thanks to the staff member Agalia. She was incredibly friendly and knowledgeable. Best DSW location I’ve been to!”
10AM - 6PM
8555 Campeau Dr Suite 310, Ottawa
Shoe Stores
“Love the additional 50% off deals UA has, and it stacks on military discount. Good selection well maintained and clean store. Checkout lines can be long but move quickly. Cashiers are generally friendly.”
10AM - 6PM
100 Bayshore Drive, Ee14
Shoe Stores
“I’ve never been more impressed with someone’s customer service skills until meeting Katie from the dynamite team yesterday.She was at front cash and immediately welcomed me with so much warmth and friendliness!She is beyond hilarious and so personable, made my experience at dynamite that much better.All the staff working were so kind and helpful!I walked out repeating how amazing they all were and how I truly enjoyed my time in that store.I recommend visiting this location due to how hardworking and Awesome the staff make it to be.”
“Donia is one of the best employees here she genuinely cares about her customers and gives them exceptional customer service she helped me and my family from start to finish from greeting us to asking us what we need to signing us up for your points program and saving us some few dollars and she just has a very good character and I would recommend her if you are going to shop here thank you for the great experience Donia!!”
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“I have never purchased from them before so I thought I would try since they had a few great deals on that I wanted to purchase, but after my great experience and fast shipping I definitely will again . Thank you Apple Saddlery”