Lush Cosmetics Upper Canada is a vibrant store known for its fresh, handmade, cruelty-free, and vegetarian products for bath, body, hair, and more. Customers consistently praise the staff for their kindness, helpfulness, and extensive knowledge about the products. Many reviews highlight memorable experiences with employees who go above and beyond in customer service, making visits enjoyable and informative. For instance, one employee tracked down a customer in the mall to return a lost item, showcasing exceptional dedication. The store is described as clean and inviting, with a lovely scent that draws customers in. Shoppers appreciate the variety of products, including popular items like bath bombs, body butters, and unique holiday gifts. Regular visitors often express their delight in the atmosphere and the cheerful demeanor of the staff, making each trip feel special. Overall, Lush Cosmetics Upper Canada is celebrated for its ethical products and outstanding customer service, making it a favorite destination for many.