Lush Cosmetics Upper Canada is a vibrant store known for its fresh, handmade, cruelty-free, and vegetarian products for bath, body, hair, and more. Customers consistently praise the staff for their kindness, helpfulness, and extensive knowledge about the products. Many reviews highlight memorable experiences with employees who go above and beyond in customer service, making visits enjoyable and informative. For instance, one employee tracked down a customer in the mall to return a lost item, showcasing exceptional dedication. The store is described as clean and inviting, with a lovely scent that draws customers in. Shoppers appreciate the variety of products, including popular items like bath bombs, body butters, and unique holiday gifts. Regular visitors often express their delight in the atmosphere and the cheerful demeanor of the staff, making each trip feel special. Overall, Lush Cosmetics Upper Canada is celebrated for its ethical products and outstanding customer service, making it a favorite destination for many.
Laura and Zoyla were absolutely phenomenal, I came in for a quick visit for a boo basket and they when above and beyond for me and entertained my silly idea, I would come back again just to visit them again they were lovely.
October 2026
I love love love this store! The girl with the long dark hair and tattoos always makes a lasting impression, great products and amazing people :)
September 2026
Effie was so incredibly kind and helpful! They took the time to answer all my questions, made great recommendations, and made the whole experience feel so welcoming and enjoyable. Thank you again, Effie! :)