Lush Cosmetics Upper Canada is a vibrant store known for its fresh, handmade, cruelty-free, and vegetarian products for bath, body, hair, and more. Customers consistently praise the staff for their kindness, helpfulness, and extensive knowledge about the products. Many reviews highlight memorable experiences with employees who go above and beyond in customer service, making visits enjoyable and informative. For instance, one employee tracked down a customer in the mall to return a lost item, showcasing exceptional dedication. The store is described as clean and inviting, with a lovely scent that draws customers in. Shoppers appreciate the variety of products, including popular items like bath bombs, body butters, and unique holiday gifts. Regular visitors often express their delight in the atmosphere and the cheerful demeanor of the staff, making each trip feel special. Overall, Lush Cosmetics Upper Canada is celebrated for its ethical products and outstanding customer service, making it a favorite destination for many.
I’ve been coming to this lush for years, and never left dissatisfied. Particularly Anna has gone above and beyond to make me feel welcomed :)
April 2026
have to give a shout out to laura! not only does she provide excellent customer service but she also had so many recommendations for us! laura we loved talking to you about back home. never let her go, she is a gem!!!
April 2026
My daughter had a bday party at Lush and Laura P & Sabrina were amazing with the preteens & incredibly knowledgeable. We have loved Lush for years, but this was my most favourite interaction in this store to date. Thank you ladies🩷.
