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“We re-ordered more paint over the phone and it was ready when we got there. Because of the size of the order, we received a discount. Jard to beat that service.”
“The best customer service at this location. I can’t ask for more ; specially Jenina she is knowledgeable and very helpful yet very friendly and listening to your needs then give professional advice.I definitely return to buy their painting products.Amazing results after painting.”
“I’ve been a Benjamin Moore customer for years and would easily give the brand and most of their stores a solid 5 stars — the paint quality, color matching, and advice are always top-notch.
The Bradford location specifically is great when I manage to get there: the staff are super knowledgeable, helpful, and never rush you. They really know their products and always give honest recommendations.
The only real downside (and the reason I can’t give 5 stars here) is the hours. Closing at 5 pm on weekdays makes it almost impossible for anyone who works regular hours in Bradford to stop by. By the time I finish work and drive over, they’re already closed. Saturdays aren’t much better for the same reason. I often end up driving to Newmarket or Aurora just to shop after 6 pm.
If this location extended hours even to 6:30 or 7 pm on weekdays, it would instantly become my go-to store and easily earn those 5 stars. Hope the owners consider it — the team and selection definitely deserve more local customers!”
“Massimo showed a lot of patience and expertise in making colour suggestions for my wife and I in our paint job - these are treacherous waters guiding a husband a wife who have different colour ideas!
“I’d like a nice soft off-white”
“Me too. How about that solid red over there???”
(Sound of Massimo taking a deep breath)
In the end, we settled on a colour that pleased everyone (I was genuinely shocked he could get us there). Thanks Massimo!”
6:30AM - 6PM
508 Holland St W Suite 3, Bradford
Paint Stores
“BIG shout out to my sales rep Mark from the Bradford location! Always calling in to check in and always making sure my supplies are ready for all my paint needs!”
“John is fabulous he is friendly, helpful and knowledgable. He gives fabulous customer service that leaves you satisfy and confidant that you made the right choice. Would recommend the location on GreenLane and Yonge St”
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“I have always had a wonderful experience working with the staff at the Kleinpaint - Benjamin Moore Newmarket East location (located on Leslie Street). This past week, however, during a huge snowstorm, their employee John exceeded all expectations by staying late to wait for me to arrive due to severe road conditions. Once I arrived, he didn't rush me, and he insisted on carrying my purchase to my car. I really appreciated John's commitment to delivering excellent customer service.”