Scotiabank
BanksHours:
6225 Thorold Stone Rd, Niagara Falls ON L2J 1A6 Hours
About Scotiabank
Scotiabank is a trusted global bank in Canada and the Americas, offering a wide range of services including bank accounts, loans, and mortgages. Customers appreciate the friendly and respectful service provided by its staff, with many mentioning their long-term loyalty of over 30 years. The staff are often praised for their politeness, professionalism, and helpfulness, especially when answering questions about financial products like RRSPs and mutual funds. While the service is consistently good, some customers note that the branch could improve its amenities, such as offering water, coffee, or tea, which was a welcoming feature in the past. Online banking and mobile apps are available for 24/7 access. Customers also value the knowledgeable advisors who provide clear guidance on financial decisions. Overall, Scotiabank is seen as a reliable and customer-focused bank dedicated to providing excellent service and support in a professional environment.
Most Recent Reviews
December 2025
Garbage management that has no regard for customer service.
December 2025
Worst manager I have ever seen, ignorant person. Was on shift December 24th and should be fired!
December 2025
Lazy management, left a message about releasing a cheque that is from the same company my direct deposit comes from for payroll, no call back, no help whatsoever. Time to switch banks.
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- Niagara Falls, Ontario