The Old Navy Outlet is an apparel and accessories brand that offers great style, quality, and fun for the entire family. With a wide range of products, from jeans in 180 sizes to comfy fleece and bestselling activewear, the store caters to all your clothing needs. Customers can enjoy free pickup services or visit the store in person, though masks are required for in-store shopping. The store's staff are praised for their exceptional customer service, with one employee, Neil, going above and beyond to assist customers. He was described as kind, helpful, and even spoke French to make a customer feel at home. The reviews highlight the amazing deals and discounts available at the store, with some items even lower than the online price. However, one customer had a less than pleasant experience, describing the cashier as a "robot with zero enthusiasm" who seemed disinterested in their interaction. Despite this, the overall consensus is that the Old Navy Outlet is a shopping paradise, offering a wide variety of top-brand stores with incredible discounts and a welcoming atmosphere. The Niagara Outlet Mall is highly recommended for savvy shoppers looking to update their wardrobe or find great deals on accessories.
Nice store, friendly staff . Good deals ✅ what more could you ask for :)
April 2026
Visited Old Navy on Good Friday and it was extremely busy, but the staff handled everything with a smile. Despite the rush, their positive attitude really changed the vibe on the floor. Great customer service!
March 2026
We received very good customer care services at this particular store.
Thank you Keziah for being of so much help with information as well and I will definately be back for more stuff.
